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Nationwide: In Branch ID Verification....I'm abroad

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Hi

Nationwide have asked me to complete a "Verification of Identity" form and take it to my local branch where I'm supposed to sign it in front of a member of staff (and show them my passport).

I left the UK several years ago, though am still a UK resident and UK passport holder.

Do they have grounds to reject my claim if I can't complete this step?

I think I'm probably only owed a few hundred quid, so it's defintely not worth me flying back.

TYIA for any help.

Comments

  • dunstonh
    dunstonh Posts: 119,676 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Do they have grounds to reject my claim if I can't complete this step?

    That will not result in your complaint being rejected. It just holds it up being paid until you provide a suitable alternative method that meets their criteria.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh wrote: »
    That will not result in your complaint being rejected. It just holds it up being paid until you provide a suitable alternative method that meets their criteria.

    Alrighty, I'll give them a tinkle tomo.
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