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Auto Service Plan with Dealer - can I claim it back?
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BusyBusyBusy
Posts: 4 Newbie
We bought a second hand car from a dealer nearly 3 years ago and (foolishly, in hindsight) we took out a plan to cover the cost of annual services for 3 years.
The 3 years is almost up but now I've looked into the plan, it seems that we have paid in a total of £490 to the plan and yet only benefited from one annual service through the plan which was worth £86. The cost of a previous service wasn't paid via the plan due to an oversight by both us and the dealer. Am I within my rights to say that even if 3 services were paid for by the plan during it's life, a total of £86 x 3 = £258, we were always going to over pay into the plan. Have we been mis-sold or are we just daft and should put the whole thing down to 'experience'.
I've written to the dealers and explained in detail what I've found, but I suppose I'm hoping that someone here will tell me that it is worthwhile pursuing this matter. Thanks in advance.
The 3 years is almost up but now I've looked into the plan, it seems that we have paid in a total of £490 to the plan and yet only benefited from one annual service through the plan which was worth £86. The cost of a previous service wasn't paid via the plan due to an oversight by both us and the dealer. Am I within my rights to say that even if 3 services were paid for by the plan during it's life, a total of £86 x 3 = £258, we were always going to over pay into the plan. Have we been mis-sold or are we just daft and should put the whole thing down to 'experience'.
I've written to the dealers and explained in detail what I've found, but I suppose I'm hoping that someone here will tell me that it is worthwhile pursuing this matter. Thanks in advance.
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BusyBusyBusy wrote: »The cost of a previous service wasn't paid via the plan due to an oversight by both us and the dealer.0
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