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Co-op. Total of 2 MONTHS ro effect a switch
I have just received (after 2 weeks wait) details from Co-Operative energy informing me that they will be switching my service to their supply in 6 WEEKS time. A ridiculous delay which ensures I am stuck on an uncompetitive deal for two months in the height of winter. It also reduced their promised 15 month fix to 13. Is there any company at a similar rate who do not take such a mind-numbingly long time to effect a switch?
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Comments
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That is not an unusually long time for a gas account to be switched. Electricity may be a week or two shorter. Four to six weeks is normal (plus one or two weeks cooling off period at the start.) Plus time for company to put your request in queue (this is a busy time for suppliers with lots of news and brouhaha over changes and levies.)0
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4-6 weeks is pretty standard I'm afraid.43580
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