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Asda Credit Card Service
Linda32
Posts: 4,385 Forumite
Hello,
First time posting in this board, but it isn't a credit card question its a good service posting.
I have a direct debit to take the full amount each month. I've recently changed bank account from Smile to A&L.
A&L offered the service of swopping all of my direct debits.
I left enough money in both accounts to cover the direct debit just in-case.
Anyway I noticed that the direct debit hadn't been taken out. So I phoned Asda and they assured me that it will be okay, they apologised to me, even though I hadn't paid them and assured me that I won't be charged.
A few days later, the direct debit still hadn't been collected. Now payment is about 9 days late :eek: anyway they said that they were sorry it hadn't been collected - it appears to have been refused by the bank :eek: Enough money in both accounts remember.
Anyway, I eventually paid by debit card and they re-set up the direct debit and apologised again for me not paying on time
They will put a note on the acocunt to cancel any automatic charges which may go on.
Hope that works
First time posting in this board, but it isn't a credit card question its a good service posting.
I have a direct debit to take the full amount each month. I've recently changed bank account from Smile to A&L.
A&L offered the service of swopping all of my direct debits.
I left enough money in both accounts to cover the direct debit just in-case.
Anyway I noticed that the direct debit hadn't been taken out. So I phoned Asda and they assured me that it will be okay, they apologised to me, even though I hadn't paid them and assured me that I won't be charged.
A few days later, the direct debit still hadn't been collected. Now payment is about 9 days late :eek: anyway they said that they were sorry it hadn't been collected - it appears to have been refused by the bank :eek: Enough money in both accounts remember.
Anyway, I eventually paid by debit card and they re-set up the direct debit and apologised again for me not paying on time
They will put a note on the acocunt to cancel any automatic charges which may go on.
Hope that works
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