Key turning endlessly in euro lock

hayday75

Door is Upvc with multipoint lock .
It can be locked but doesn't seem to lock all points .
Any advice ?....before i call a locksmith .

martyn05

Hi, with the door open lift the handle and the hooks etc should come out, turn the key and press the handle down, it should be locked. Now try and push the hooks etc back in while it is locked. If they go back in the gearbox has probably failed. Now down the edge of the door, look above the latch and below the bolt to see if there are torx screws (star shaped), screws or rivets. If there are torx screws / screws, you can probably just change the gearbox, if there are rivets then you might have to change the whole mechanism. Hope this helps.

hayday75

We have took the multipoint lock out of the door and had a look inside the casing .
Looks like something has snapped on gears ,this is the lock -

KFV Latch Deadbolt 2 pins 92PZ

My question is do i have to buy the whole thing or can you buy parts ?
Have googled but can't find any info .

hayday75

martyn05 wrote: »

Hi, with the door open lift the handle and the hooks etc should come out, turn the key and press the handle down, it should be locked. Now try and push the hooks etc back in while it is locked. If they go back in the gearbox has probably failed. Now down the edge of the door, look above the latch and below the bolt to see if there are torx screws (star shaped), screws or rivets. If there are torx screws / screws, you can probably just change the gearbox, if there are rivets then you might have to change the whole mechanism. Hope this helps.

Thanks for advice .
It looks like whole thing has to be changed .

martyn05

Look for a company called "Lockfinder", they are in Derby. I use them all the time, ring them and they will tell you what you need to know. Once you know the facts you can decide where to buy one.