Waiting for PPI outcome..

cimla

Hi there,

I placed my PPI claim in back in July 2012. It is currently with ombudsman.

What could be the reasons why its taking so long to get a solution? I understand they are inundated with claims, but i hear from people having answers from their claim even though they put theirs in more recently.

[Deleted User]

cimla wrote: »

What could be the reasons why its taking so long to get a solution?

It's a queue you're in, you have to wait your turn. Typical waiting time is eighteen months, but for many it's even longer...

SammenForLivet2

Have you had your assessment from you're adjudicator - this is normally sent quite quickly (less than a year)?
If you/the bank disagree with the adjudicator and choose to go-to an ombudsman, then Yes, it's taking quite a while at the moment - but you should have been tolled this.

Perhaps, give them a call to see if everything is OK?

cimla

I'm trying to claim the PPI through a company. They initially said that the bank was not replying to requests. The latest is that its with the ombudsman. I do not recall any reference to an adjudicator.

I shall ring them up in the week to check on this.

Thanks!

dunstonh

The latest is that its with the ombudsman.

For it to be referred to an ombudsman means that either an adjudicator rejected it and the claims company have appealed or it means an adjudicator has upheld it and the company has appealed.