We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
PC World - selling items that are 'out of stock'
flygoldfish
Posts: 1 Newbie
Anyone else had this nonsense with PC World/Currys?
I bought a refurbished 10 inch Samsung Tab 2 for the bargain price of £135 from the PC World website. They happily took my money but after hearing nothing for ages, I contacted them and they told me that it's 'out of stock' with no likelihood of it coming back into stock. They still haven't given me a satisfactory answer to either of these questions:
- How can it be 'out of stock' if it was 'in stock' when I bought it? Are they selling more stock than they have and holding onto my money in the meantime?
- Why are they continuing to sell exactly the same product on their eBay outlet for £249 if it is 'out of stock'?
The person on the phone had the cheek to tell me to cancel my £135 order and buy the same thing from them for £249 instead!
Outrageous!
Anyone have any advice on what I should do?
I bought a refurbished 10 inch Samsung Tab 2 for the bargain price of £135 from the PC World website. They happily took my money but after hearing nothing for ages, I contacted them and they told me that it's 'out of stock' with no likelihood of it coming back into stock. They still haven't given me a satisfactory answer to either of these questions:
- How can it be 'out of stock' if it was 'in stock' when I bought it? Are they selling more stock than they have and holding onto my money in the meantime?
- Why are they continuing to sell exactly the same product on their eBay outlet for £249 if it is 'out of stock'?
The person on the phone had the cheek to tell me to cancel my £135 order and buy the same thing from them for £249 instead!
Outrageous!
Anyone have any advice on what I should do?
0
Comments
-
Think you answered your own questionflygoldfish wrote: »Anyone else had this nonsense with PC World/Currys?
I bought a refurbished 10 inch Samsung Tab 2 for the bargain price of £135 from the PC World website. They happily took my money but after hearing nothing for ages, I contacted them and they told me that it's 'out of stock' with no likelihood of it coming back into stock. They still haven't given me a satisfactory answer to either of these questions:
- How can it be 'out of stock' if it was 'in stock' when I bought it? Are they selling more stock than they have and holding onto my money in the meantime?
- Why are they continuing to sell exactly the same product on their eBay outlet for £249 if it is 'out of stock'?
The person on the phone had the cheek to tell me to cancel my £135 order and buy the same thing from them for £249 instead!
Outrageous!
Anyone have any advice on what I should do?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards