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Wonderful services from telecare!

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I recently had a fall at home and was badly injured. Thankfully, I have a telecare alarm service and was able to press my panic button to alert someone that I was in need of assistance.

The young woman who answered my call, was fantastic, staying on the line with me whilst she tried to get hold of a key holder and the emergency services.

Just wanted to sing their praises as I really appreciated a reassuring voice that day :o:)
There is something delicious about writing the first words of a story. You never quite know where they'll take you - Beatrix Potter

Comments

  • Indie_Kid
    Indie_Kid Posts: 23,097 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hope you're ok. And it's nice to hear that a company have done something good. (because most people only say something when it's gone wrong)
    Sealed pot challenge #232. Gold stars from Sue-UU - :staradmin :staradmin £75.29 banked
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  • pipkin71
    pipkin71 Posts: 21,821 Forumite
    sh1305 wrote: »
    Hope you're ok. And it's nice to hear that a company have done something good. (because most people only say something when it's gone wrong)

    I will be, thank you.

    That's why I posted as it's only natural to hear when things aren't going right because people are looking for advice on how to deal with a negative situation but the staff member who took my alarm call was excellent, offering reassurance whilst we waited for the emergency services and my children to come back :)
    There is something delicious about writing the first words of a story. You never quite know where they'll take you - Beatrix Potter
  • I too posted about Telecare recently. The staff are great, and it's a wonderful system. Hope you're back to full health soon OP.


    xx
  • LimeLight
    LimeLight Posts: 8,038 Forumite
    Part of the Furniture 1,000 Posts
    I have telecare too, but i've only ever done test calls to them.
    just passing through.... Nothing to see....
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