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Alliance & Leicster /Santander PPI claim?

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ndguk
ndguk Posts: 5 Forumite
in Reclaim PPI & other insurance
I took out a car loan in 1997 with A&L. I've moved house 3 times since and have no paper work concerned with the loan. When I contacted Santander they quickly said that they had no record of it due to the length of time since the loan closed.

Are they just being chancers? Whats the best way to get them to investigate this further?

Thanks

Comments

  • dunstonh
    dunstonh Posts: 119,687 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Are they just being chancers?

    Are you?
    Whats the best way to get them to investigate this further?

    If you dont believe them then spend £10 and do a data subject access request.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • ndguk
    ndguk Posts: 5 Forumite
    I'm pretty sure I did take the PPI but really can't remember given how long ago it was.

    I didn't know about the data subject request - hence the reason for my posting.

    Thanks for your help
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If the sar does find any data relating to the loan and it turns out you did have ppi, what would your reason for complaint be, given that you can't remember much about it?
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