Beware - CDA cooker hood over induction hob

Beware!!

my son had a CDA 60cm cooker hood over his induction hob, which worked well for almost 4 years, until recently. It was going to cost about £100 to fix so decided to replace. CDA advised that the old CPX6 model was superceded by the ECP62, (with a higher extraction rating) so we sourced one via Amazon.

I fitted this but when they used it, found the hood failed to clear enough steam fron even one pan! So much so that the condensation dripped off the switches and the hood lights flashed on and off!!

CDA sent an engineer who confirmed all fitted okay but he commented that the extraction `grill` was smaller than the old model.

Numerous phone calls over 4 weeks has ended with CDA stating that yhere is a known industry-wide issue with extractors over induction hobs! They reckon that as these hobs produce less residual heat, more condensation results which the extractor cant clear! Solution is TO CHANGE THE HOB!


Never mind the old model worked okay, my other son's Neff hood works fine over an identical induction hob or there's no such warning on the CDA website.

The retailer we used is, to be fair, trying to resolve but be warned, DON'T CHOOSE A CDA EXTRACTOR IF YOU'VE GOT AN INDUCTION HOB!
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Comments

  • Clive_Woody
    Clive_Woody Posts: 5,935 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    We've got an old Neff extractor hood over a new Bosch induction hob and that works fine too, but appreciate the warning as I suspect the Neff is on it's last legs as the fan makes quite a noise when it fires up.
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • Rugby Union - The Greatest Game

    Leicester Tigers - English Rugby's greatest team - Champions again :T

    :D .

    Sorry for the Hijacking but .......... :rotfl::rotfl::rotfl::rotfl:

    Oh Indeed? what about the performance against Ulster at the weekend...
  • Clive_Woody
    Clive_Woody Posts: 5,935 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Sorry for the Hijacking but .......... :rotfl::rotfl::rotfl::rotfl:

    Oh Indeed? what about the performance against Ulster at the weekend...
    Too many injuries at the moment and Flood has really gone off the boil recently with half an eye on his new employer out in sunny France, plus Ulster aren't exactly a bad side.

    Do you think Ulster are in with a shout of winning the Heineken Cup this year?
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • ryder72
    ryder72 Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    A good kitchen designer will know this and advise you anyways, but induction hobs dont produce drafts in the manner than gas hobs do. These upward drafts from wasted heat mean that the hood get assistance from the flame in drawing odours and grease into the filter.

    For this reason, hoods oven induction hobs need to be wider and more powerful.

    To a point the CDA guys were right in their diagnosis, but their solution is just wrong.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • Hi ryder72

    It's a shame that CDA don't put any warnings on their website, sales literature or indeed on the product manual/installation instructions.

    The old one was purchased in ignorance of possible issues with induction hobs, however, it has worked effectively for 5 years, until it packed up. We took advice from CDA on which model replaces the old CPX6 and again, no one warned of possible problems. I also checked with them that the extraction rate (m3/hr) was higher on the new product than the old one.

    I appreciate that an expert, like yourself, can avoid these pitfalls, but I would have thought that manufacturers/retailers would have highlighted this in their product information? Not all purchasers will be fitting one of these in a new installation (where they may be using a kitchen designer)?

    Will let you know the outcome.

    More things to worry about now as some numpty has just bashed his car box-trailer into my car parked outside my house!!!
  • ryder72
    ryder72 Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    All I can say is that its not a well known fact about this extraction requirement.

    We work closely with Gutmann and Westin, both specialist extraction manufacturers and they are my source of information.
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  • xyz123
    xyz123 Posts: 1,671 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ryder72 wrote: »
    A good kitchen designer will know this and advise you anyways, but induction hobs dont produce drafts in the manner than gas hobs do. These upward drafts from wasted heat mean that the hood get assistance from the flame in drawing odours and grease into the filter.

    For this reason, hoods oven induction hobs need to be wider and more powerful.

    To a point the CDA guys were right in their diagnosis, but their solution is just wrong.

    Do ceramic hobs produce these drafts or do they also need bigger hoods.
  • ryder72
    ryder72 Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    Ceramic hobs suffer too but not as much as induction.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • Update so far.

    CDA have been absolutely useless (IMHO) as they have simply stated the only option is to change the type of hob!!!!

    The retailer (who I will gladly praise, once finally resolved) has been a lot more helpful. They have suggested trying another model (EVP61) which is more powerful and doesn't have the glass canopy.

    It is more expensive but they've offered an exchange plus a discount on the new item (with free collection/delivery), which should only leave a smallish difference to pay.
  • Well - the replacement CDA EVP61SS arrived and I fitted it last weekend. It is certainly of a better standard of construction than the ECP. (expected, as it is £50 dearer). It works a treat and although the extraction rate is higher than the ECP, the biggest difference is the size of the metal intake grill.

    The EVP has two grills, each of which is the same size as the single one on the ECP. So, twice the capture area, which was my theory on why the ECP wasn't clearing the stem from the pans on the induction hob!

    So, high praise for Ship it Appliances, who have gone out of their way to resolve our problem. I will definitely be using them again.

    I can't say the same for CDA though - they failed to mention on their website (or in the product documentation) that the ECP61 may not be suitable for use with induction hobs (BUYERS BEWARE!!). Having taken over 2 weeks following their engineer's visit (at which he agreed that the issue seemed likely to be due to the small area of intake), they wiped their hands of the matter.
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