UKCPS Query

parkingquery

Hi All,

I've had a good look through a few of the threads about how to deal with such companies but my situation is a little different.

Firstly, a little explanation of the situation that got me the ticket. Here is the email below that I sent to the cinema/restaurant complex whose parking facilities I got the ticket on:

---

Have taken details of email out for privacy from the scamming company.

---

Since sending the email I have yet to get any sort of response from the complex but have prompted them for a response today (20th January).

I have however had a notice to keeper letter from UKCPS with the same format as I have read elsewhere. My only problem being is that on here the majority of the cases the keeper is the person posting on the forum. I was driving the car that day, as I do most of the time, but my father is the registered keeper and the letter from UKCPS has subsequently been addressed to him.

Does this change anything in any way? What would be your recommended course of action with this in mind as well as the circumstances in which I parked the car as outlined in the email? Apologies if this has been answered elsewhere but I couldn't find a similar post.

Many thanks in advance.
H

Redx

follow this https://forums.moneysavingexpert.com/discussion/4816822 but once its all drafted as if you are the RK then get the RK to send it in etc

so you do the work, the RK sends it

in fact, all your letters should have been written as RK once you receive an NTK in the post

it seems to me you have outed yourself as the driver here

Coupon-mad

I have however had a notice to keeper letter from UKCPS (Dated 14th January) with the same format as I have read elsewhere. My only problem being is that on here the majority of the cases the keeper is the person posting on the forum. I was driving the car that day, as I do most of the time, but my father is the registered keeper and the letter from UKCPS has subsequently been addressed to him.

edit, just noticed you've outed who was driving to the Manager, and yet not responded to a PCN... oh dear... messy!

Hmmmm...you will have to follow up the email and literally forbid the Manager from sharing the driver info with the PPC. This is a PPC which reads this forum so I would delete the info, location & all detail in your first post - make it anonymous and shorter!

Then get dad to send an appeal (you can draft it). The keeper is the only one who is now in time to appeal.

parkingquery

Coupon-mad wrote: »

edit, just noticed you've outed who was driving to the Manager, and yet not responded to a PCN... oh dear... messy!

Hmmmm...you will have to follow up the email and literally forbid the Manager from sharing the driver info with the PPC. This is a PPC which reads this forum so I would delete the info, location & all detail in your first post - make it anonymous and shorter!

Then get dad to send an appeal (you can draft it). The keeper is the only one who is now in time to appeal.

Cheers, have edited it slightly to take main details out and will take out more later when I'm back home.

I mentioned to the complex in that email that they were in no way allowed to share the contents of the email with UKCPS so got that covered.

Thanks for your help!

Coupon-mad

Good, so an appeal goes in from Dad as registered keeper then, not implying who was driving, now that he has the NTK. You can write it but it has to be posted to UKCPS as they no longer do email appeals (not that they 'do' appeals anyway!).

Just copy one from the NEWBIES sticky thread linked examples, and adapt it.

parkingquery

Coupon-mad wrote: »

Good, so an appeal goes in from Dad as registered keeper then, not implying who was driving, now that he has the NTK. You can write it but it has to be posted to UKCPS as they no longer do email appeals (not that they 'do' appeals anyway!).

Just copy one from the NEWBIES sticky thread linked examples, and adapt it.

Cheers for the help, much appreciated. Was going to do as you have suggested but thought it was worth checking on here first for any past experiences.

Will get the letter drafted tomorrow once I finish work and put it back in the post to them.

parkingquery

Right, so a little update on what has happened with my appeal. I used pretty much the same wording as 4consumerrights posted in a thread) that includes the points below.

1) The amount being claimed is not a genuine pre-estimate of loss to your company or the landowner
2) Your signage does not comply with the BPA Code of Practice
3) You are not the landowner and do not have the capacity to offer contracts or to bring a claim for trespass

In my letter I also challenged them to provide evidence of my car being parked outside a bay and an explanation of what exactly the car was blocking, if it was indeed deemed outside of a marked bay.

They chose to completely ignore my request for evidence (and seemingly sent a standard reply of the following):

"UKCPS can only address the factual issues of where and how you parked. We will not enter into discussions about the legality of parking on private land or of the landowners right to impose parking conditions on their property. Blah blah blah appeal rejected either pay or appeal to POPLA." They have then issued a POPLA code at the bottom of the letter.

Is it worth going to POPLA now? Or should I reply to UKCPS and ask for evidence (picture) of my car being out of a bay & if it was out of a bay, what was the car blocking/what problems was it causing.

They clearly state in their letter they can only address the factual issues of where and how I parked - does this just mean the location/date etc. and reason for the ticket or should they be able to provide me evidence? Or is this something that POPLA will find out.

Thanks a lot in advance!

kirkbyinfurnesslad_2

No appeal to popla

ukcps are now out of the loop

IamNotAllowedToUseMyName

parkingquery wrote: »

Right, so a little update on what has happened with my appeal. I used pretty much the same wording as 4consumerrights posted in a thread) that includes the points below.

1) The amount being claimed is not a genuine pre-estimate of loss to your company or the landowner
2) Your signage does not comply with the BPA Code of Practice
3) You are not the landowner and do not have the capacity to offer contracts or to bring a claim for trespass

In my letter I also challenged them to provide evidence of my car being parked outside a bay and an explanation of what exactly the car was blocking, if it was indeed deemed outside of a marked bay.

They chose to completely ignore my request for evidence (and seemingly sent a standard reply of the following):

"UKCPS can only address the factual issues of where and how you parked. We will not enter into discussions about the legality of parking on private land or of the landowners right to impose parking conditions on their property. Blah blah blah appeal rejected either pay or appeal to POPLA." They have then issued a POPLA code at the bottom of the letter.

Is it worth going to POPLA now? Or should I reply to UKCPS and ask for evidence (picture) of my car being out of a bay & if it was out of a bay, what was the car blocking/what problems was it causing.

They clearly state in their letter they can only address the factual issues of where and how I parked - does this just mean the location/date etc. and reason for the ticket or should they be able to provide me evidence? Or is this something that POPLA will find out.

Thanks a lot in advance!

The parking companies deliberately ignore appeals to them, don't bother with them, go to POPLA following the guides. The only point of the initial appeal is to get the code. Remember POPLA is the least dishonest part of the system until court.

Redx

if you have a popla code, check it using the link in the newbies thread and draft your popla appeal in notepad and redact it and post on here for checking

Coupon-mad

Is it worth going to POPLA now?

What do you think, seeing as the 'Private parking ticket? NEWBIES please read this first' sticky thread tells you that we win 100% of POPLA appeals? It's a no-brainer and your POPLA code is already ticking down from the 28 days from when it was generating so time is of the essence!

please read the NEWBIES thread, post #3 tells you how to win at POPLA. Has to be done in Dad's name as before, as he got the POPLA code. Has to be written as 'the keeper' talking about the driver in the third person, as you will see in all the examples. Your POPLA appeal will NOT include an 'explanation of the situation that got the ticket' because that isn't what will win.