PPi Lloyd's... Internet loans does it make a difference

Teamrhona1

Received letter from Lloyd's in November staying PPi may have been missold
Filled in relevant paperwork , had 2 phonecalls asking me to go over things I couldn't remember
In total there were 7 loans totalling 17000
8 week ' guideline/deadline ' is today and still no conclusion ... Does it make a difference that the loans were applied for over the internet ?
Tia

dunstonh

Does it make a difference that the loans were applied for over the internet ?

Yes. You get less consumer protection that way as it was non-advised and no-one was involved to sell you anything.

Typically internet products only succeed on complaint if there was a failure on the wording used on the site and/or the box was pre-ticked or you had to select to not have it.

There is no requirement for the bank to check suitability or eligibility when you DIY.

Insider101

Teamrhona1 wrote: »

Received letter from Lloyd's in November staying PPi may have been missold
Filled in relevant paperwork , had 2 phonecalls asking me to go over things I couldn't remember
In total there were 7 loans totalling 17000
8 week ' guideline/deadline ' is today and still no conclusion ... Does it make a difference that the loans were applied for over the internet ?
Tia

Yeah, if they were bought over the Internet then generally speaking unless there was a pre ticked PPI box or the T&CS were misleading its likely to be misbought rather than Mis sold. That said, if you had a chain of single premium loans you've got a good chance of partial redress (though not full).

What grounds for complaint did you give?

Teamrhona1

Well here is the part which makes me look stupid
At the time I was in an abusive relationship with a compulsive gambler
He logged on , applied for loans and made me sign any paperwork that came through the post
I feel stupid as some loans were taken back to back - some 2 within a month
Hence why I really don't know much about them or the application process