Tax return gateway ltd whats their phone number?

Yellow_duck

My husband has also been done by this company. The bank have said that they should be able to pull the money back once it has been transferred over?? The company have also submitted the wrong accounts so HMRC have said we owe £11000 and need to amend the accounts by this Friday otherwise we will be in debt to the tax people for this amount. This is just awful and should not be allowed. Any further advice would be greatly received or if anyone has had any replies from their enquiries? We had no reply to an e-mail.

louis_h

Scarlet-Jester wrote: »

As with many other writers here I have fallen victim to this unscrupulous mob as well. I too am normally very careful as well and feel rather foolish for being duped out of £650 pounds. I have been provided with the following information by Jeff Prestidge from the Mail on Sunday. I have followed this advice and in addition I have written to my MP. Right or wrong, clear on unclear, stupid or not stupid this site is utterly misleading and does not provide any service apart from ripping people off. I strongly suggest you all take the time to following this advice, the more that do the better chance this despicable site is removed. I cannot post links as the site will not allow this so hopefully you can all make some sense of what I have posted. Good luck to you all!

1. Write to Who4 – the company behind taxreturngateway.com – requesting a refund. Don’t take no for an answer. If you persist, it will offer a 50 per cent refund, followed by a 75 per cent refund. In some cases it has refunded 100 per cent.

James Wyatt
Director
Who4?
Unit 3 North Hylton House
North Hylton Road
Sunderland
SR5 3AD

2. Write to Sunderland Trading Standards complaining that you have been duped by a company operating in its area.

City of Sunderland
City Services
Trading Standards Division
Jack Crawford House
Commercial Road
Sunderland
SR2 8QR
0191 520 5555
public.health@sunderland.gov.uk

3. Make a complaint to the Advertising Standards Authority saying you have been misled by the taxreturngateway.com website advert on Google. This can be done via
asa.org.uk/Consumers/How-to-complain/Online-Form/Step1.aspx

4. Complain to Google that the taxreturngateway website advert is misleading. Complain via: : support.google.com/adwords/contact/feedback

my wife and her friend did my return while i was away working but only because he said he had done it before, he had done it for his dad the week before, little known to me they used this scam of a website costing me £500. i only cottoned on about it when i got a confirmation email today saying i owed 1st payment £720.09 by 31st and total 2160.28 by 31st the 2nd payment £720.09 by 31st. i will post my findings on here once i wring the directors neck.


they have 3 different address' one being

In Writing
Registered Office
145-157 St John Street
London
EC1V 4PW
Company Number 08020104
ICO notification number: Z3139167

2nd the 1 you mentioned in sunderland and

3rd is
name: Identity Protection Service
Organization: Identity Protect Limited
Street: PO Box 795
City: Godalming
Surrey
Postal Code: GU7 9GA
Country: GB
phone: +44.1483307527
Fax: +44.1483304031
Email: taxreturngateway dot com@identity-protect dot org.

i am due to work in Sunderland tomorrow so will be paying a visit to the owner of the address, also i am in surrey on saturday and will be paying a visit there if my problem is not resolved in sunderland.

Ellie909

I have also been taken in by this company. Of course I feel foolish now.. like everyone else that has paid large sums of money to these people in the belief that it was a down-payment on tax owed. I have now read many similar stories on a number of forums - there are of course many responses of the 'should have read the small print' variety.. but does that give companies the right to deliberately use copycat design and wording that is clearly intended to catch out the uninitiated (this was my first tax return)? As the phone number is now disconnected, I have emailed the company to give me a breakdown of the charges and an invoice. However, from reading the above posts, it seems unlikely that they will bother to respond. Incidentally, their 'calculation' of my tax bill was off to the tune of £1300 - so this is no more a service than the people that go around door to door offering roof repairs and stealing the lead.
I have contacted citizens advice (basically said it was my own fault) and will continue to write and email the company - but will keep reading this thread and keep fingers crossed someone has a breakthrough.

scafell1968

I have fallen for the same. I was in a rush, saw the site, thought it looked official and didn't read any of the data. I stopped the service almost immediately and they provided me with no further service.
The company says they will not refund my £400. It said I owed £700 and I thought I was paying £400 on account. What they have done is legal, but any decent company would refund me my money less what it cost them up to the point when I cancelled. Anyone contacted BBC Watchdog?

le_loup

BBC have been banging on about this forever, as have people on this site.

Laurajo_2

I suspect the company will quickly shut it's doors and wind up....only to reemerge in a slightly different format in good time for next years self assessment rush.

Cook_County

citricsquid wrote: »

They are registered tax agents according to their website, so it's unlikely that they are operating fraudulently:

Their are currently no security checks to stop anyone acting as an "agent" (so you could for example act as "agent" for an elderly aunt). If you were not doing this commercially you would not need to be registered for anti-money laundering purposes.

Acting commercially in the UK in a regulated sector such as tax advice without appointing a money laundering supervisor is a criminal (not civil) offence. You could therefore involve the police as well as HMRC if you believe this to be the case.

Most accountants and tax advisers are supervised by their professional body. For the unqualified tax adviser the default supervisor is HMRC.

Their engagement terns with you are required to tell you who their supervisor is/was. If this is not listed complain.

g-moll

Like so many others here I was stressed about my tax return, deadline looming, clicked the top link, "gateway" rang a bell, thought it looked a bit different but thought they must have done an update, didn't look at the whole page, didn't read the T&Cs in full (does anybody?), was a bit perplexed that they were asking for me to set up login details as I have done all this in the past but hey I need to file my return so on I go, when it came to the final page and they asked for money or the return would not be submitted I thought, strange, the government has got away with adding an admin fee to online tax returns...? but hey I wouldn't put anything past them... About half an hour after I'd laid out £800 I suddenly clicked what had happened, checked, yes indeed, fallen for it. Wow.

I will continue to try to get the money back but Mastercard say it's not their problem and who4 have obviously said hahahahaha so not holding out.

I feel like a fool.

G

1madmum

Hi all,
I know it seems incredible that we could be fooled by this website but you can as its colour scheme was exactly the same as the government one, its name is almost identical, when I put in tax return it came top of the list on google. It didn't make it clear on the front page when i filed my return with them thinking it was the government site and in the final page it said 'tax estimate owed £150' and words to the effect of i could not proceed with my tax ruturn filing until i had paid the tax owed. Now as I had made much more on my business than the previous year i assumed that this was a reasonable amount of tax owed. It wasn't till later that this became referred to as an processing fee. Since this along with mine and probably thousands of other complaints this company have had their website suspended by google in a breach of their advertising standard, they have since got back on making minor changes such as the shade of colour of the front page so that it looks different from the government one and have made a much more prominent statement of their fees and non affiliation with HMRC. Now this all tells me they knew full well what they were doing and they have duped people very cleverly and probably made a lot of money out of this scam.. yes it is a scam - A Scam is an attempt to defraud a person or group after first gaining their confidence, in the classical sense of trust. A confidence artist (or con artist) is an individual, operating alone or in concert with others, who exploits characteristics of the human psyche such as dishonesty, honesty, vanity, compassion, credulity, irresposibility, naivet or greed. I have been scammed by this company and am still trying to get my money back.
Kay

sam_singh

Today I received a full refund from my bank on the grounds that the tax return gateway misrepresented themselves, unlike some of the stories about this company I understood that I was paying them and not the tax office, I did so because I needed someone to "look after" my tax declaration as I had to leave the country . I thought that if I paid the tax return gateway their high fee this would be done, because on the web site they state instant submission. This was not true because after paying them with my credit card they sent me an email stating that they would be submitting my return in 5 working days. Under section 75 of the Consumer Credit Act 1974, the credit provider may be equally responsible for any breach of contract or misrepresentation by a supplier of goods or services on credit.. 5 working days is misrepresentation.If paid by credit card contact your bank quoting section 75 of the Consumer Credit Act .If your bank is not helpful report them to the Financial Ombudsman.