White screen virus

Hugeass304

Hi All, I have a white screen virus that gives a white screen with the words "please connect to the internet" andI haven't been able to overcome so far. I've got into safe mode with command prompt and managed to get to the msconfig and on the start up tab i've googled most of the things on there and they seem OK except for one entry whicgh is suspect. It is KB2668511 and there are three entries of it. I've tried un-ticking them and applying it and restarting but it doesn't work and each time I go in msconfig 2 of the 3 are ticked again. Can anyone help with this please?

Browntoa

try safe mode and then a restore point from system restore before this happened

Hugeass304

Thanks for the help, I've just tried restoring it back to the 31st December but It hasn't helped. I still get the white screen and the message

retiredin2011

Go into the registry and delete any run keys you are unfamiliar with, after making a backup of that key of course.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

somersethillbilly

retiredin2011 wrote: »

Go into the registry and delete any run keys you are unfamiliar with

:eek: :eek: :eek: Unless you really know what you are doing, do NOT mess with registry entries.

espresso

Hugeass304 wrote: »

Can anyone help with this please?

Read the instructions here