3 months down the line, send me a bill.

Trunk_z

Hi,

Just after some advice really.

Moved out of a property (October), cancelled nPower. Phoned in December to chase money I thought I was owed - 26 quid as it turns out.

Waited some more, received a bill for 7.84.

I know it isn't much, but out of principle I feel I shouldn't have to pay.

Any advice would be most appreciated.

Chris

Trunk_z

Just got off of the phone, after being threatened with debt collectors (I live in a caravan, so, no property to come to?), I was told that they will cancel it.

Being persistent and polite on the phone worked.

Thanks for reading.
Chris

nPower

Trunk_z wrote: »

Hi,

Just after some advice really.

Moved out of a property (October), cancelled nPower. Phoned in December to chase money I thought I was owed - 26 quid as it turns out.

Waited some more, received a bill for 7.84.

I know it isn't much, but out of principle I feel I shouldn't have to pay.

Any advice would be most appreciated.

Chris

Hi Trunk_z

Thanks for your post. We're sorry for the delay in finalising your account.

If you can send an email to the email address showing on our profile page we'll take a look into the issues you've raised.

Thanks

David