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I can't get on line with my Apple iPad2

I can't get on line with my apple iPad 2. I purchased it June 2011.
It has been fine but now when I try and get my emails I get a message saying. Cannot Get Mail. then a message connection to the server failed.
I have BT broadband and my laptop works ok.
I tried phoning apple but I didn't get on very well it was an automated call.
I am not that clever with it and hope someone can advise me please.
with easy instructions. Thank you so much.

Comments

  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I dont have an ipad so you will ahve to bear with me. What happens when you connect to the internet eg with Safari/firefox ?

    Does it let you connect via wifi when you enter your password ?
  • charley4
    charley4 Posts: 159 Forumite
    When I try safari I get a message saying Flash version 9.0 28 or above required.
  • WTFH
    WTFH Posts: 2,266 Forumite
    charley4 wrote: »
    When I try safari I get a message saying Flash version 9.0 28 or above required.

    No, that's not a connection problem, that is the website you are trying to access and the fact the safari on the ipad does not support flash.

    What website are you trying to access?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • charley4
    charley4 Posts: 159 Forumite
    thank you DCFC79 and WTFH I can now get on line thanks for the advice but still can't get my emails but i am at least pleased that I can surf. sorry for my delay in answering.
  • WTFH
    WTFH Posts: 2,266 Forumite
    Are you trying to access the emails through a web page or using the Mail app on your ipad?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
This discussion has been closed.
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