EDF Dispute

Kayalana99

Sometimes putting the phone down and ringing back to talk to someone else is the best advice in these situations, glad it worked out.

Bark01

Bearandbull wrote: »

Yorksport, the reason why many of us subscribe to DD is because substantial discounts are offered by the energy companies.
In fact, my complaint was successful. My DD amount has been reinstated.:j

EDF offer exactly the same discount for monthly Fixed Direct Debit and variable direct debit (monthly or quarterly). This means you can submit monthly or quarterly reads and be billed for the exact amount you use, obviously you’ll pay more in the winter months and less in the summer months but it means you should never be in credit/debit.