Sick computer

richwhit

So I wake up this morning to be greeted by the wife telling me she has broken the computer!
Not sure what she was on last night but when I turned it on I was getting the infected Metropolitan Police scam website that it kicked into once the computer was turned on.
Not a problem as I have had this before so I press f8 when booting up so I can do rstrui.exe as I have done previously. Problem is that this doesn't seem to work now - having done Restore with Command Prompt the computer rather than go to my Windows homepage goes to Shutting Down page.
Rather more concerning when I try a couple more times to re-boot it is coming up in a grey box Location is not available C;\windows\system32\config\systemprofile\desktop refres to a file that is unavailable.
Is this one I can sort myself or do I need to take it to a professional??
Any advices greatly appreciated,
Thanks, Richard

NiftyDigits

This one?

If not, more details..

No need to pay to remove it. You can do it yourself.

teffers

Once you've fixed it (see above if ti's the same one)

Create a separate Administrator account to enable you to more easily deal with issues like these .

Good luck.

MandyAW92

Looks like the advice has been covered above but please update as I would like to know how this turns out

richwhit

Many thanks for the replies guys.
However, seem to be falling at the first hurdle! I've clicked on the link given, however when I go to download HitmanPro it goes to the webpage and has a line saying download HimanPro 3.7 but no link to click on ??
Any advice

Gyro

Poor old cops! They're getting really desperate since Cameron's budget cuts started to bite!

richwhit

Anyone else able to help me download HitmanPro??

NiftyDigits

Click here for Hitman Pro

richwhit

Thanks NiftyDigits - have managed to download HitmanPro onto my flash drive and am now running it on my infected PC - fingers crossed this will have the desired effect.

Out of interest whats a good free anti-virus program? After todays scare I'm thinking I best have a clean up of my desktop and laptop.

Thanks, Richard

DCFC79

I use Avast, others may well suggest Avira, AVG (wouldnt go near it myself, Avast has been fine so why change it) or another 1. If you have a Barclays bank account you can get a paid anti virus for free, its Kaspersky if its useful.