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Strange drop down info bar

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Since yesterday there has been a drop down bar under the tool bar which reads -

'Sorry we cannot connect you right now. Please come back later and login via the help menu.'

It's a dark pink colour, has a triangle with exclamation mark to the far left and the usual x (for deleting) to the far right. No other identifying marks. It drops down approx every 15 seconds, rolls back up for maybe 5 seconds then drops down again.

I've done a restore point but I keep getting the message 'restore could nor be completed, please choose another restore point'. When I do it just says the same. I've tried left and right clicking on it but it does nothing. I've done a disc clean-up and a defrag just in case it would clear it but no success.

Can anyone advise what is causing it, and how I can get rid of it, before it drives me insane?!

Incidentally I haven't downloaded/uploaded anything on the computer.

Tia

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Whats the browser ?
  • sparrer wrote: »
    Since yesterday there has been a drop down bar under the tool bar which reads -

    'Sorry we cannot connect you right now. Please come back later and login via the help menu.'

    It's a dark pink colour, has a triangle with exclamation mark to the far left and the usual x (for deleting) to the far right. No other identifying marks. It drops down approx every 15 seconds, rolls back up for maybe 5 seconds then drops down again.

    I've done a restore point but I keep getting the message 'restore could nor be completed, please choose another restore point'. When I do it just says the same. I've tried left and right clicking on it but it does nothing. I've done a disc clean-up and a defrag just in case it would clear it but no success.

    Can anyone advise what is causing it, and how I can get rid of it, before it drives me insane?!

    Incidentally I haven't downloaded/uploaded anything on the computer.

    Tia


    Have you got the Nectar tool bar installed?
    I had the same drop down & found if I disabled the Nectar tool bar it disappeared :)
  • sparrer
    sparrer Posts: 7,548 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    DCFC I'm using Chrome 32

    Grumpyone thank you, it worked. Very odd as I've had the Nectar toolbar for a year or two now and never seen anything like this before. For a first time poster(?) that was sound advice - keep coming back!

    I may try to install the Nectar toolbar again, but if it happens again I'll know what to do :)
  • Yes a strange one, I too have had it installed a while without problem? I'm assuming it is a temporary fault maybe an update conflict? & will rectify itself, I'll leave it disabled for a while to see.
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