MSE News: Mis-sold CPP card protection insurance? You can now get your money back

"If you were mis-sold CPP card insurance, you're in line for a payout after the High Court approved a redress deal ..."
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Mis-sold CPP card protection insurance? You can now get your money back

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  • patannepatanne Forumite
    1.3K Posts
    Please be careful people. There already seem to be fee charging companies getting on the bandwagon!
  • I voted yes to the redress. I had my CPP policy since 1997 but cancelled it in 2007 I believe. From reading the link it sounds like only payments made after 2005 will be reimbursed or will I get my previous payments back? Last year I did contact CPP about miss selling & they referred me to G E Capital Bank as I initially took the policy out in Dorothy Perkins but I didn't bother claiming in the end.
  • zoonyxzoonyx Forumite
    212 Posts
    Eighth Anniversary 100 Posts Combo Breaker
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    Just rung the scheme of arrangement place to update my address details and boom - letters should be sent out in February.

    Bloke suggested that I will be entitled to over £150 (assume this is easier to work out than the PPI percentages etc).

    It's roughly £30 a year as a guide.
  • "18% of customers voted"

    Either only a small fraction of the customers have been successfully contacted, or they're one lazy bunch!
  • From my letter it said I didn't need to do anything at the time. Hmmm... might have been a way to eliminate voters....
  • Hi All

    Both my partner and I had Identity Protection with CPP but when we cancelled our policies (mainly due to cost) I disposed of any policy documents, my partner still has her last document. does anyone know whether I would still be able to claim. I am thinking they should be able to find us both on previous and current address check but I am unsure as to what evidence I will have to provide. We got caught up in all this when we took out a MBNA credit card and activated it and was sold over the phone.
    Any adivce greatly received. Thanks
  • Hi all
    I bought my policy in 2003 via a storecard taken out with Creation Financial services, part of Laser Uk. I have been advised by CPP that this company is not part of the redress scheme. Has anyone had any luck with taking up a claim against them? I also am of the opinion that's s all the renewals were done over the phone by CPP directly, that they are also liable for miselling in all subsequent years (up to 2012). all advice welcomed, thanks.
  • socks_uksocks_uk Forumite
    2.8K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    busabus wrote: »
    "18% of customers voted"

    Either only a small fraction of the customers have been successfully contacted, or they're one lazy bunch!

    Maybe they are just not educated by the MSE school of money saving! ;)
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  • Mat_LockMat_Lock Forumite
    2.4K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    I got the original letter (to my old address) only a few weeks ago as my old flatmate gave me all my old mail. I was too late to vote but glad it has been approved.

    I have no idea when or what card was used to pay for this protection and I have no paperwork. I presume the claim is processed automatically as I have no paperwork to give them.

    They have my last address and I only lived there since 2010 so I presume it was for a credit card I had taken out in the last 4 years.

    I've now changed my address by phone to them but didn't ask any other details.
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