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Captcha won't work

dazza-mac
dazza-mac Posts: 337 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 13 January 2014 at 4:40PM in Compers chat corner
HI,

Can anyone please tell me why the captcha entries will not go through. Firstly, I found them very difficult to read (there the ones where they go black and white and it's hard to read them).
Secondly, even when I know I've done it right, it still won't go through.

p.s. I use a library computer and don't know if that's the reason.

Comments

  • JessicAhh
    JessicAhh Posts: 3,903 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    edited 13 January 2014 at 5:36PM
    This one belongs in Compers' Chat - have PM'd Dalkirst for a move.

    Try these threads for advice:
    https://forums.moneysavingexpert.com/discussion/4867001
    https://forums.moneysavingexpert.com/discussion/4866958 - check out MJM's final thread... Very useful links in that.

    Sometimes the page gets confused about which captcha it's given you - I find refreshing entirely and re-entering my details helps.
    Otherwise, are you sure they're not case sensitive (they don't always tell you)?

    Good luck
  • dazza-mac
    dazza-mac Posts: 337 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This one belongs in Compers' Chat - have PM'd Dalkirst for a move.

    Try these threads for advice:
    https://forums.moneysavingexpert.com/discussion/4867001
    https://forums.moneysavingexpert.com/discussion/4866958 - check out MJM's final thread... Very useful links in that.

    Sometimes the page gets confused about which captcha it's given you - I find refreshing entirely and re-entering my details helps.
    Otherwise, are you sure they're not case sensitive (they don't always tell you)?

    Good luck

    It seems that a lot of people are having the same problem. Can anyone tell me how to change the captcha to an easier one to read. I keep clicking on for another one but the same style comes up.

    I use a public computer and don't know much about them anyway regarding how to download stuff or whatever? But even if there is a way to change them, would I be able to do that on a public computer?
This discussion has been closed.
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