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proserve strikes again

2

Comments

  • Stroma wrote: »
    They are acting as a parking company, look at their page here
    http://www.proserve.co.uk/Patrolled_Site_Solution.php

    They are acting unlawfully! We have had this discussion many times on mse and pepipoo, this company no matter what it says about them being debt collectors are a parking company!!


    Thanks Stroma (glad you're back) - missed that page! First time I've come across this lot since joining forum.

    OFT: PAGE: (As per link above ) http://www2.crw.gov.uk/pr/default.aspx
    Application / Licence Details




    Licence Number:0431041
    Licence Status:Lapsed on 22/07/2012

    Current Applicant / Licensee:

    Name Stephen John Duff

    Categories:

    Consumer credit Consumer hire Credit brokerage Credit reference agency Debt adjusting/counselling Debt collecting

    Right To Canvass Off Trade Premises:Yes


    Trading Name(s) (Current):

    Proserve Proserve Enforcement Agency

    Issued Date: 20-Jul-1997


    Legal Formation:

    Sole Trader

    Nature of Business:

    Debt Collection

    Current Address(es):

    Address TypeAddress CorrespondenceProserve, 23, Unity Street, IPSWICH, IP3 0AP, United Kingdom Principal Place Of BusinessProserve, 23, Unity Street, IPSWICH, IP3 0AP, United Kingdom


    If the DVLA will not do anything and he is a sole trader and Proserve are not members of BPA or IPC as of today, then perhaps Trading Standards or OFT will take note.
  • nigelbb
    nigelbb Posts: 3,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Would someone like to grass up Mr Duff to Nominet? He is a business but has not provided a full address just a Post Code.
    whois proserve.co.uk

    Domain name:
    proserve.co.uk

    Registrant:
    Stephen John Duff

    Trading as:
    ProServe

    Registrant type:
    UK Sole Trader

    Registrant's address:
    Ipswich
    Suffolk
    IP3 0AP
    Ipswich
    Suffolk
    IP3 0AP
    United Kingdom

    Registrar:
    Timico Limited [Tag = TIMICO]
    URL: http://www.timico.co.uk

    Relevant dates:
    Registered on: 13-May-1998
    Expiry date: 13-May-2014
    Last updated: 29-Jun-2013

    Registration status:
    Registered until expiry date.

    Name servers:
    ns1.timico.net
    ns2.timico.net

    WHOIS lookup made at 18:19:03 13-Jan-2014

    --
    This WHOIS information is provided for free by Nominet UK the central registry
    for .uk domain names. This information and the .uk WHOIS are:

    Copyright Nominet UK 1996 - 2014.

    You may not access the .uk WHOIS or use any data from it except as permitted
    by the terms of use avai
  • nigelbb wrote: »
    Would someone like to grass up Mr Duff to Nominet? He is a business but has not provided a full address just a Post Code.


    The more complaints the merrier:D
  • this is the letter they sent
    This charge notice has been sent to you as the registered keeper of the above vehicle ("the vehicle"). On the x December 2013 at the location of xxxxxx xxxxxx the vehicle breached the landowners terms and conditions of use, Clearly displayed on the warning signs at the site, By parking/ stopping/ or waiting without due authority or permission. Furthermore, by parking/ stopping/ or waiting on pavement the vehicle committed an unauthorized trespass.
    Photographic evidence is enclosed for your attention.
    The driver of the vehicle at the relevant time ("the driver") is liable for the charge amount of £300 including vat which constitutes damages suffered by the landowner by way of a pre agreed contractual loss under the terms of an agreement with proserve enforcement solutions. Alternatively, To the extent that the driver was engaged as your agent, You are liable for the same charge/
    The landowner does not know both the name of the driver and a current address for service of the driver, And invite the keeper to pay the unpaid charge. If you were not the driver of the vehicle, you must notify us of the name of the driver and the current address for service of the driver and to pass the notice on to the driver.
    The full charge of £300 is due. The reduced amount of £180 including vat will be accepted if paid within 14 days from the date of this notice.
    You have 28 days from service of this notice to pay the amount due, or provide the driver details and their current address for service. failure to provide payment or driver details and their current address for service will result in you becoming legally liable for this charge.
    All unpaid charges will be persued via a claim in the county court. This letter will form part of our case for breach of contract or tresspass against the keeper of the vehicle; you will also be liable for any administration and out of pocket expenses involved with the recovery of the charge.

    This is followed by a payment slip and then bullet points at the bottom say Certified bailiffs-trespass enforcement-parking management-process serving-investigators
  • The driver of the vehicle at the relevant time ("the driver") is liable for the charge amount of £300 including vat which constitutes damages suffered by the landowner by way of a pre agreed contractual loss under the terms of an agreement with proserve enforcement solutions.

    Proserve Enforcement Solutions is a limited company run by the delightful Stephen Duff and his wife Karen according to companycheck:

    http://companycheck.co.uk/director/916907184/STEPHEN-JOHN-DUFF/directors-shareholders#people

    Company is cited as dormant: http://companycheck.co.uk/company/08066641
    08066641
    Registered Address: 1 Claydon Business Park, Great Blakenham, Ipswich, Suffolk, IP6 0NL


    The full charge of £300 is due. The reduced amount of £180 including vat will be accepted if paid within 14 days from the date of this notice.

    Do they give a VAT registration number anywhere on the paperwork - if they are saying it includes VAT (bet they don't = VAT fraud)
  • nigelbb
    nigelbb Posts: 3,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Despite Mr Duff's claim in that pathetic NTK the £300 cannot include VAT as the sum is claimed as damages.
  • nigelbb wrote: »
    Despite Mr Duff's claim in that pathetic NTK the £300 cannot include VAT as the sum is claimed as damages.


    Agreed - but if they are claiming it includes VAT then that is misrepresentation and fraud. Bet they are not VAT registered!
  • I have posted this on pepipoo with the letter attached as a file if anyone is interested
  • surfboy1
    surfboy1 Posts: 345 Forumite
    They invite the registered keeper to name the driver, if keeper was not the driver.
    I would provide that information to them if they are prepared to pay a fee for that information, say £350?
  • fil_cad
    fil_cad Posts: 837 Forumite
    Part of the Furniture 500 Posts Photogenic
    A nice hard baseball bat will sort those scum out! :D
    PPCs say its carpark management, BPA say its raising standards..... we all know its just about raking in the revenue. :eek:
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