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Xbox live, child purchases; anyone successfully claimed money back?

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Comments

  • zaax
    zaax Posts: 1,914 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    How was he able to purchase without using the 3 digit security code (the one on the back)?
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • ThumbRemote
    ThumbRemote Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    bluenoseam wrote: »
    It always makes me wonder if people wander around games shops with their eyes closed - they all have these little card things which essentially grant access to XBL & offer the account top ups. That essentially renders stuff like this impossible to happen given the total lack of requirement to store any payment details anywhere.

    While what you say is true, it wouldn't have occurred to the OP as a necessary safeguard because they didn't realise the method they picked was any less safe.
  • Timalay
    Timalay Posts: 950 Forumite
    Part of the Furniture 500 Posts Photogenic
    Pelatage wrote: »
    We bought an Xbox for our 12-yo son. His account has his date of birth set up correctly. We registered a credit card onto a parental account that we had to set up using my email address. The reason we did this was to purchase an Xbox live account for him - this is an annual payment that allows him to play online games (for those who don't know gaming). We also set him up an email account for him just for xbox as we expected a torrent of spam from them.

    Not a moan or anything. But you do know you can buy vouchers for set periods of gold live from other retailers. They often work out cheaper than buying from Microsoft to.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    While what you say is true, it wouldn't have occurred to the OP as a necessary safeguard because they didn't realise the method they picked was any less safe.

    In which case, if you're unaware of exactly what it is you are allowing free reign access of your credit card to, you err on the side of caution and just don't do it until you do understand. Ignorance is no defence for stupidity.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • WTFH
    WTFH Posts: 2,266 Forumite
    zaax wrote: »
    How was he able to purchase without using the 3 digit security code (the one on the back)?

    Once the card is associated with an account, you don't need to input the card details each time you make a purchase. You just need to put in the account password - same way paypal etc work.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • ThumbRemote
    ThumbRemote Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In which case, if you're unaware of exactly what it is you are allowing free reign access of your credit card to, you err on the side of caution and just don't do it until you do understand. Ignorance is no defence for stupidity.

    I didn't say it was.
  • For the sake repeating myself, again, again and again. Here is the advise I gave yesterday.
    Here is another answer for similar circumstances, that occurred after a little too much Christmas indulgence.
    I suugest that the Christmas present is returned prompto for a refund or placed on ebay and the pocket money docked accordingly.
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    hollydays wrote: »
    What's wrong with mr potato head and a game of snakes and ladders..

    If we are going down that route shouldn't he be up cleaning chimneys at this point?

    The kids is 12 FGS.
  • If we are going down that route shouldn't he be up cleaning chimneys at this point?

    The kids is 12 FGS.

    It is quite clear what hollydays meant. It is also quite clear that you only posted to have a dig at him/ her :(
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It is quite clear what hollydays meant. It is also quite clear that you only posted to have a dig at him/ her :(

    It is quite clear, it's clear Hollydays has a problem with a 12 year old having an X Box. It's also quite clear that I posted because, well, it's a public forum and I can, and also because I completely disagreed with them, again something you get on forums, they are called 'opinions' ;)

    As for your post, well, why did you post then if not to have a dig at me?
    :rotfl:
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