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pc virus problems

woody2234
woody2234 Posts: 414 Forumite
Part of the Furniture 100 Posts
edited 12 January 2014 at 12:57PM in Techie Stuff
On my windows 7 pc this weekend I seem to be getting a lot of popup ads and maybe viruses 1 is " jcs.drivertickets.net " pop up window , Ive got malwarebytes anti malware and avast antivirus free versions and done full system scans and they removed a few things but it seems not everything, I also done a boot time scan with avast and that found the win32 file virus which is now removed but im wondering wether to download superantispyware or ccleaner or something similar.
Let them eat cake (Marie Antoinette 1765)

Comments

  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    CCleaner offers no security value - it's a temp file cleaner.

    Post the contents of the mbam log.
  • woody2234
    woody2234 Posts: 414 Forumite
    Part of the Furniture 100 Posts
    Thanks for reply

    do you mean post the content of the malwarebytes anti malware log , Ive looked on the log and theres just a list of when it was last accessed. good thing is avast keeps blocking the bad things but what can I do
    Let them eat cake (Marie Antoinette 1765)
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Go to the logs tab.

    There are two types of log. Protection log, and mbam scan log. These are chronologically named.

    You need: mbam-log-date-time.txt from the date/time the detections were made. It may give an indication of what is exactly wrong.
    good thing is avast keeps blocking the bad things but what can I do
    It sounds like you are still infected.
  • woody2234
    woody2234 Posts: 414 Forumite
    Part of the Furniture 100 Posts
    edited 12 January 2014 at 4:13PM
    now Ive system restored pc back to 8th Jan just before the avast update and virus seems to have gone but Im now going to do update in next 10 minutes.
    Let them eat cake (Marie Antoinette 1765)
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    I would never use system restore in an attempt to eliminate malware problems - that was never its intended use.
  • woody2234
    woody2234 Posts: 414 Forumite
    Part of the Furniture 100 Posts
    edited 12 January 2014 at 5:11PM
    Thanks for replys just done the avast 12 Jan update and seems fine now,
    Let them eat cake (Marie Antoinette 1765)
This discussion has been closed.
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