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can this be the cause BE broadband - sky migration.

all day today, ive experienced long response times, no matter the browser, when you eventually get to youtube etc play a video it will either not load, or play a minute or so of footage and not load no further to watch the rest.


ive made some pings and my package response is 26MS to google, youtube, bbc.


speed test although web brosing is slower, DL speed is 3.9meg upload 795kbs.


ive disable add ons that is not needed. adobe flash is uptodate.


im hardwired to router.


done a noise test on the line (quiet).


I thought it maybe a update from windows, but nothing has come down in the last few days.


system specs.


3.2ghz intel i5 (haswell) processor not overclocked.
Asus maximus vi hero mobo (updated inc bios).
Kingston hyperx beast 8GB 2400mhz memory.
Kingston hyper hyperx na'vi LTD ED 120gb SSD (no firmware update available).
asus geforce GTX560Ti 1GB (pre directcu2 edition) 256bit card, linked via HDMI to Samsung HD LED 22" pc monitor.


windows7 ultimate 64bit with SP2 up to date.


antivirus Kaspersky 2013 free republic of gamers edition
Note: tried it deactivated and has no affect on the browsers current state of waiting for response time).


background programs running AI suite 3, HD audio manager, NVidia control panel kaspersky.


router BE*box V2 Technicolor, no extension chords, plugged into test socket of BT master socket, home phone digital chordless phones Dect2 (unplugged phone still no difference).


dsl info:
Uptime:0 days, 0:42:33 spacer.gif DSL Type:ITU-T G.992.1 spacer.gif Bandwidth (Up/Down) [kbps/kbps]:969 / 3.322 spacer.gif Data Transferred (Sent/Received) [MB/GB]:




226,06 / 1,Uptime:0 days, 0:43:57 spacer.gif DSL Type:ITU-T G.992.1 spacer.gif Bandwidth (Up/Down) [kbps/kbps]:969 / 3.322 spacer.gif Data Transferred (Sent/Received) [MB/GB]:227,01 / 1,79 spacer.gif Output Power (Up/Down) [dBm]:12,3 / 18,8 spacer.gif Line Attenuation (Up/Down) [dB]:31,5 / 55,5 spacer.gif SN Margin (Up/Down) [dB]:6,0 / 9,9 spacer.gif System Vendor ID (Local/Remote):TMMB / ---- spacer.gif Chipset Vendor ID (Local/Remote):BDCM / BDCM spacer.gif Loss of Framing (Local/Remote):18 / - spacer.gif Loss of Signal (Local/Remote):5 / - spacer.gif Loss of Power (Local/Remote):0 / - spacer.gif Loss of Link (Remote):- spacer.gif Error Seconds (Local/Remote):111 / - spacer.gif FEC Errors (Up/Down):11 / 41.093 spacer.gif CRC Errors (Up/Down):119 / 189 spacer.gif HEC Errors (Up/Down):-19 / 189 / 4.39479


any one who is on the BE service having same troubles as me? Be gave me a phone number to sky as they are transfuraing all their customer currently to their network, and have a load of customer calls of problems with speeds but not browser response times and youtube vids.


help appreciated before I ring a 10p per min sky number from my post offce land line.

Comments

  • chorlton
    chorlton Posts: 137 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I am on O2 (migration feb/march) and experiencing the same problem - youtube has not worked all day and google and maps are responding slowly.
  • chorlton wrote: »
    I am on O2 (migration feb/march) and experiencing the same problem - youtube has not worked all day and google and maps are responding slowly.

    thank you, Be thought i was making the stuff up and thought i was on the sky network already as their now migrating but sky cant find me at all on their systems, (although i couldnt get through to a uk call center).

    so i guess while the migration is happeneing were in limbo as to who's network wee on ATM.

    fun n games i suppose but gaming is a no go, cant even log into steam, watch a youtube vid, or even browse the net with efficiency.

    ill have to see if it settles.

    thanks for your input.
  • gonzo127
    gonzo127 Posts: 4,482 Forumite
    Part of the Furniture Combo Breaker
    it would be worth while double checking if you local exchange is being or has recently been upgraded to Fibre as this also happened when BT upgraded everything to fibre for me (and going on some other forums it happens to most exchanges that get upgraded to fibre)
    Drop a brand challenge
    on a £100 shop you might on average get 70 items save
    10p per product = £7 a week ~ £28 a month
    20p per product = £14 a week ~ £56 a month
    30p per product = £21 a week ~ £84 a month (or in other words one weeks shoping at the new price)
  • Stompa
    Stompa Posts: 8,393 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    any one who is on the BE service having same troubles as me?
    Yes, I had the same problem yesterday. Rebooting the router, changing browser etc. made no difference. However, given that the browsers seemed to be spending a long time saying 'Resolving host', I tried changing the DNS from Google to OpenDNS, and that resulted in a fairly significant improvement.
    Stompa
  • Stompa
    Stompa Posts: 8,393 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    bod1467 wrote: »
    Well spotted. It seems I wasn't just imagining it then!
    Stompa
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