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Membership

Hi

i wanted to know what rights do the consumer have, i have join a website for 3 months and i had paid £60.00 for 3 months. But i have decided to cancel the membership am i entitled to a partial refund?

Comments

  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Probably not. What do the T&Cs say? Any reason for the cancellation?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    alansmith7 wrote: »
    Hi

    i wanted to know what rights do the consumer have, i have join a website for 3 months and i had paid £60.00 for 3 months. But i have decided to cancel the membership am i entitled to a partial refund?
    That depends to a greater or lesser extent on what you have agreed to.

    Take for example, an eighteen mobile phone contract... would you expect to leave at say nine months without paying something above nine months charges?
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Regardless of whether you are entitled to anything back (probably not), make sure your account is NOT set to auto-renew ... do that check NOW!
  • mije1983 wrote: »
    Probably not. What do the T&Cs say? Any reason for the cancellation?

    i havent checked their t&cs yet, i wanted to find out what my rights are before i approach them. i changed my mind and i dont need their membership anymore. I have joined the membership about a week ago
  • bod1467 wrote: »
    Regardless of whether you are entitled to anything back (probably not), make sure your account is NOT set to auto-renew ... do that check NOW!

    i have checked already its not set to auto-renew
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    alansmith7 wrote: »
    i havent checked their t&cs yet,

    Well that should be your first action. Unless they are unfair or unlawful in some way then you need to comply with them.
  • ive been told i would need to wait 30 days before they can consider any refunds which i found very odd, i did ask for the t&c but they did not reply back to myself.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No chance and legally no they don't have to.

    In the lack of T&C's, your rights are with contract law, which isn't on your side on this one, the service is there for you to use whether you use it or not, you contracted to 3 months they can hold you to it.
  • transient
    transient Posts: 528 Forumite
    A Slippery dating site I think
  • WTFH
    WTFH Posts: 2,266 Forumite
    If it's membership of a website and you joined via the website, the terms and conditions are probably on the website too.

    Could you post a link to the site?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
This discussion has been closed.
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