microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

boobless

hi all

:eek:
i have just had a look at my daughters pc and she wants to use google as her home page but we are unable to keep the change we make in internet options, i keeps reverting back to microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

i have run spybot, avg and lavasoft but it finds nothing.

she uses xp home and sky broadband

please can you help me discover what it is.

MercilessKiller

Well the msnhome one is a defult home page. So don't be worried about an internet hijacker as that seems to not be the problem (as it would make the home page some weird search thing)

Going to basics, are clicking apply as you make the changes? Silly question I know, but eliminates a possible problem

Could alwyas download and use Mozilla Firefox. Much better browser than IE and no internet hijacks!

boobless

hi merciless

have done the apply and ok and even on google, make this home page, but its having none of it.

its not a major thing but ms searc engine lists microsoft stuff 1st then gives you what you are looking for a few pages after.

glad you dont think its a hacker

any suggestions very helpful

many thanks

MercilessKiller

Hmmm very strange problem. Are you using an account which has Administrator rights on the computer? i.e the main account? If your daughter doesn't have full rights it might not be saving her changes

As I also advised, download mozilla firefox. In all seriousness its a much safer browser to use and is less prone to phising attacks and internet hijacks!

(Its just as simple if not easier to use!)

albertross_2

Do you use zonealarm?

MercilessKiller

oooo good point alby! Completely forgot about my friend (sarc) zone alarm!

espresso

Spybot has a feature to prevent the IE home page from being changed. Spybot, Tools, IE Tweaks

boobless

hi

yes she does have administrator rights and she is the sole user, she uses zonealarm, avg for her firewall and anti virus.

i didnt load spybot until after we discovered this problem so i dont think it would have locked it but will look now.

MercilessKiller

try disabling zone alarm while you change it

albertross_2

Upgrade ZA to the latest version

boobless

hi again

disabled zonealarm but still the same and i am very wary of the new version i loaded it onto my laptop system and had so many problems after i vowed never to go there again but i am quite happy with older version on mine.