We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Is this private message from MSE?

Treacle1983
Posts: 979 Forumite
Had a direct message on here from MSE Zorica saying:
Hi there,
As part of our Forum Redesign, we want to make sure forum users passwords are as strong as possible and our techies have asked us to get in touch to make yours more secure.
If you could you give us a hand by changing your password to something stronger when you next log in we would be very grateful.
To change your password go to your Edit Password page.
To make it stronger use a combination of upper and lowercase characters, numbers and letters.
Thanks in advance for your help
MSE Forum Team
Is this a genuine message from MSE or a scammer/spammer?
Hi there,
As part of our Forum Redesign, we want to make sure forum users passwords are as strong as possible and our techies have asked us to get in touch to make yours more secure.
If you could you give us a hand by changing your password to something stronger when you next log in we would be very grateful.
To change your password go to your Edit Password page.
To make it stronger use a combination of upper and lowercase characters, numbers and letters.
Thanks in advance for your help
MSE Forum Team
Is this a genuine message from MSE or a scammer/spammer?
Not really comping any more as too ill - but hoping to win £1000+ in 2017 in cash prizes - watch this space!
0
Comments
-
I got this as well! and I've changed it, may be I'll do it again nowBreast Cancer Now 100 miles October 2022 100 / 100miles
D- Day 80km June 2024 80/80km (10.06.24 all done)
Diabetic UK 1 million steps July 2024 to complete by end Sept 2024. 1,001,066/ 1,000,000 (20.09.24 all done)
Breast Cancer Now 100 miles 1st May 2025 (18.05.2025 all done)
Diabetic UK 1 million steps July 2025 to complete by end Sept 2025. 1,006,489 / 1,000,000 (10.09.25 all done)Sun, Sea0 -
Treacle1983 wrote: »Is this a genuine message from MSE
Yes. Please follow the instructions int he PM. Thank you.
Ian0 -
Am I the only one that thinks there is more to this?
Or is that just my extreme suspicious nature coming to the fore?0 -
I haven't had a message about this so I'm assuming MSE think my password is secure.
But how do they know my password is secure as I thought they were supposed to be encrypted? If the people working at MSE can find out what your password is isn't that asking for trouble?0 -
I haven't had one either, so I thought my password must be a good one, but then, I also thought how do they know?
CandyWhat goes around, comes around.0 -
hi Upsidedown Bear,Upsidedown_Bear wrote: »But how do they know my password is secure as I thought they were supposed to be encrypted?
They are encrypted. Even I cannot see your password. And would not want to. But it’s quite simple. If your password is "password", or "password123", or "password12345" then it doesn’t matter that it's encrypted on our servers. It’s not difficult to guess.Upsidedown_Bear wrote: »If the people working at MSE can find out what your password is isn't that asking for trouble?
Unfortunately there is only so much we can realistically do to make a weak password secure. And we are donig it now by getting to the root cause of the problem. Encouraging people to use stronger passwords.
It's as simple as that really. I hope that makes sense.
Ian0 -
:mad: I also have concerns about this message as when i opened it a popup window attempted to open, THIS has never happened before and makes me extremely suspicious
Fortunately I have plenty of security which should stop any issues
BUT I DO have concerns that this is NOT genuine, perhaps someone should explain how and why this has occurred, particularly as my password IS how it is suggested a new one should be
Would it be correct to suspect that a hack has been attempted which has initiated this, as this is often the reason for such events :eek:Signature removed0 -
hi Upsidedown Bear,
They are encrypted. Even I cannot see your password. And would not want to. But it’s quite simple. If your password is "password", or "password123", or "password12345" then it doesn’t matter that it's encrypted on our servers. It’s not difficult to guess.
Unfortunately there is only so much we can realistically do to make a weak password secure. And we are donig it now by getting to the root cause of the problem. Encouraging people to use stronger passwords.
It's as simple as that really. I hope that makes sense.
Ian
So how does that explain Monkeyballs getting a PM? :
http://forums.moneysavingexpert.com/showpost.php?p=64303126
Their password would seem to follow good practice.
(And now Mr Ted saying a similar thing.)
Is the PM being sent out to everyone (eventually), or just a few users that MSE considers (for some reason) to have 'less than secure' passwords?0 -
Unfortunately there is only so much we can realistically do to make a weak password secure. And we are donig it now by getting to the root cause of the problem. Encouraging people to use stronger passwords.
You should really have had an alert on the forums (like the down time ones) ahead of the message so that people would know it was genuine without having to ask. This would also have helped to mitigate the numbers of people who are now posting in various threads saying they have received the message.
These threads are a hackers delight. They now have a list of usernames with people effectively announcing that they have an insecure password that is highly susceptible to brute force cracking. Thanks. Makes it a lot more trivial to get in. You need to make removing these messages a priority then enforce password changes on those that have done so because they have blown what remained of their security sky high, thanks to your unannounced message.
SPCome on people, it's not difficult: lose means to be unable to find, loose means not being fixed in place. So if you have a hole in your pocket you might lose your loose change.0 -
Hi Mr Ted,i opened it a popup window attempted to open
It's a standard feature. If you don't like it you can go to UserCP -> Edit Options, untick where it says "Show New Private Message Notification Pop-up", and click Save.
Please bear in mind though that some modern browsers have pop-up blockers which might block these popup windows and prevent them from openning even if you have this option ticked.
Ian0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.6K Work, Benefits & Business
- 600K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards