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Broken-down van

soba
soba Posts: 2,191 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
I bought a used van from a main dealer and picked it up (paid by debit card from a business a/c). Within ten minutes there were warning lights on the dashboard and it had to go back for attention. One day later they've told me that the van (which came with a 1 year warranty) is uneconomical to repair and they've given me a refund which leaves me with no van and work piling up.
The van was a good price and I doubt I'll get something similar for the same price and whilst I'm looking I'll have to hire a van.
Is this a case of loss of bargain and I could claim back my van hire charges? And if I got a similar van but for more money would the original dealer be liable for the difference? Or does the fact that I've been refunded make a difference?
Thanks
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Comments

  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    They have put you back in the position you were in before the contract was formed.

    The van was obviously a good price because it was knackered, perhaps you should get someone to look over the next van before you buy.
  • lincroft1710
    lincroft1710 Posts: 19,126 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    soba wrote: »
    . One day later they've told me that the van (which came with a 1 year warranty) is uneconomical to repair

    The van was a good price

    But turned out not to be such a bargain! Probably so priced because there was a possibility there would be problems due to age or mileage.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • frugal_mike
    frugal_mike Posts: 1,687 Forumite
    You bought it as a business so would probably need to check the terms and conditions in your contract. Consumer rights probably don't apply, so they may not even have needed to refund you at all (again depending on the terms and conditions, and their description of the van).
  • soba
    soba Posts: 2,191 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Van was three years old and I had no reason to think that it was on its last legs. And it wasn't a bargain in the sense that it cost next to nothing - it was over 10 grand.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hintza wrote: »
    They have put you back in the position you were in before the contract was formed.........

    Do they?

    I thought they had to put you in the position you would have been in had they not breached the contract?
  • soba
    soba Posts: 2,191 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    That was my understanding too, vaio.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    yep, it's well established that just because their side becomes more expensive than they thought it was going to be doesn't allow them to escape the contract.

    pragmatically, how much time & energy do you want to spend chasing maybe a grand?

    I think I'd be talking to them to see if they could source a replacement van or give you a loan van for a week or two so you can work whilst finding a replacement.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I'd be counting myself lucky that i've used a reputable dealer and not been fobbed off more months whilst they play a game of guess what the problem is
  • Bantex_2
    Bantex_2 Posts: 3,317 Forumite
    vaio wrote: »
    Do they?

    I thought they had to put you in the position you would have been in had they not breached the contract?

    In what way have they breached any contract?
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I'd have though that was obvious.......they entered a contract to supply a van of reasonable quality to the OP
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