Small Claims Court - Solid Case?

Percy1983

Personally I would make the claim, you case is tight so you should win.

Cost aside we should let people let away with this as they keep filling there computer up with spyway.

On a brighter note the new computer will probably grind to a hault soon enough.

martindow

'Winning' the case can only be the start of it. If they don't pay you have to fork out more money to send out bailiffs and this does not guarantee payment either. Even if you are certain they have assets or employment for an attachment of earnings order is it really worth it for £45?

Aquamania

ITGuy wrote: »

Hi Aquamania

I appreciate you taking the time to give feedback.

Quite often I've had sound advice form anonymous internet users, particularly if they've been through a similar experience. There is no doubt in my mind that we are 100% in the right, what I do doubt is the legal system and there's just a chance that someone on these high traffic forums might know enough about this kind of thing to offer some advice I can use. If not, nothing lost.

It's also not about the money it's the principle of the matter. Yes I have and still am considering taking it on the chin, hence the reason I am here seeking advice, but I'm also still seriously considering pursuing it legally. Of course I'm not going to make a decision based purely on the advice of anonymous internet users, but any sound advice that may surface here will certainly assist.

Well, if it's not about the money, just the principle, then I suggest you seek the advice of an independent legal adviser.

Warning: Principles can be very expensive

paddyrg

Maybe just wait for him to bring the new computer in and hold it to ransom for both fix fees? Or frame the bounced endorsed cheque in the window with no further comments? Or for £45 just accept it as a cost of doing business and wish him to karma.

Airwolf1

I'd go for a Letter Before Action. A well worded one often generated payment in my previous job. A cheque, as said somewhere above, is a promise to pay - so if you do proceed that may be in your favour. If I wasn't happy, I wouldn't have paid, but then again, I would have been in touch straight away with you and arranged to have it looked at again.

Lomast

For the price of a stamp i would also go with a LBA but if that didnt work id probably chalk it up as others have said

zabi89

I wouldn't bother for the sake of £45. If you lose you'll end up with costs which will most likely be more than the value of the claim, leaving you further out of pocket.

cavework

We have one from August for £150 .Statements sent and ignored , now LBA sent.
Not a chance in hell of getting paid and as others have said it's just not worth chasing through the courts.
I would gladly pass this debt onto a debt collection agency free of charge
Now revised our payment for non business clients . Payment on delivery of services before keys are returned.
We are a cleaning company..
Worst thing is that 99% of our private clients are up front and honest but due to this any future clients will not get 30 days from date of invoice

ITGuy

Hi all and many many thanks for the replies.

I have tried the LBA and the customer has come back agreeing to pay half, £22.50. Some will say take the money and run but as I've said it's not about the money. I'd actually spend money to teach this guy a lesson. I'm sure I'm not the first person he's done this to.

My biggest concern is that I now have someone out there spreading bad karma about our company and it's that reason and that reason alone I'm thinking I should just let this go.

He's had the audacity to state that he paid for the 55 minute local rate call. That's around £2. :T

I'll update you on what I decide to do and then of course the outcome if I do decide to go legal.