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Best way to complain to credit card departments (HSBC)
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Yes he was.opinions4u wrote: »Have you been lied to?
He was informed that the card would be ready in 7 days, but it wasn't even in 9 without any further information from the bank.
Then he was promised the card on a later date and it wasn't ready again.
Etc.
Who cares? If they promise something they have to keep it under control and be in touch with a customer if there is a delay. Anything else is a pure lie deserving a complaint.Or has a member of staff pressed the appropriate button but the automated process of card production failed for some reason?0
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