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Brought 2nd console but sold as New

I brought a 3DS console from Game today (6/11/14) which was sold as new. The man at the till told me that someone had brought it back sealed and that the owner didn't want that colour.

It was sold to me as brand new.
Upon opening it home, I found that the console wasn't on it's master settings, and there was a picture on it taken 26/12/13.

It was the last one in store.
What's my right on this?

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    oddish196 wrote: »
    I brought a 3DS console from Game today (6/11/14) which was sold as new. The man at the till told me that someone had brought it back sealed and that the owner didn't want that colour.

    It was sold to me as brand new.
    Upon opening it home, I found that the console wasn't on it's master settings, and there was a picture on it taken 26/12/13.

    It was the last one in store.
    What's my right on this?

    Take it back and get a refund.
  • I still want it though as its the last one in "stock"
  • Esqui
    Esqui Posts: 3,414 Forumite
    Keep it then. You may want to inform them that this has happened and try to get some sort of goodwill gesture, but they are under no obligation to give you money off or similar.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • munchpot
    munchpot Posts: 215 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Game. It was in the op ;)
This discussion has been closed.
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