Direct Line MSE M&S giftcard offer

JennyB

Well, it's day 167 and I still don't have my voucher!

After contacting MSE on the enquiry form I've had two emails a week apart saying we've got your query and will reply within 5 business days, waited, and then haven't heard anything since.

What next? It's kind of funny that MSE criticise companies for this kind of thing...

JennyB

Just to update to say that my voucher was emailed to me a few days ago, a mere 174 days after buying the policy!

So the enquiry form linked to above does seem to get you there in the end, it just takes a number of weeks.

Best of luck to those still waiting.

BatCat

I am still waiting!!!!!