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Direct Line MSE M&S giftcard offer

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Comments

  • JennyB
    JennyB Posts: 224 Forumite
    Well, it's day 167 and I still don't have my voucher!

    After contacting MSE on the enquiry form I've had two emails a week apart saying we've got your query and will reply within 5 business days, waited, and then haven't heard anything since.

    What next? It's kind of funny that MSE criticise companies for this kind of thing...
  • JennyB
    JennyB Posts: 224 Forumite
    Just to update to say that my voucher was emailed to me a few days ago, a mere 174 days after buying the policy!

    So the enquiry form linked to above does seem to get you there in the end, it just takes a number of weeks.

    Best of luck to those still waiting.
  • BatCat
    BatCat Posts: 474 Forumite
    I am still waiting!!!!!
This discussion has been closed.
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