monument

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Can anybody help me on oct 24 i got my monthly statement in from monument they had credit my account with payment break plan when i phone them up get my money they saying takes 8 weeks tell me different everytime i call them it now 11 weeks still wait get my monry back thanks

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  • opinions4u
    opinions4u Posts: 19,411 Forumite
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    I beg your pardon?
  • CherlokHomes
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    Can anybody help me on oct 24 i got my monthly statement in from monument they had credit my account with payment break plan when i phone them up get my money they saying takes 8 weeks tell me different everytime i call them it now 11 weeks still wait get my monry back thanks

    Probably.....
    "You know when it's cold outside when you go outside and it's cold"
  • BonkersBonkers
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    Its in Dublin but you are in Glasgow so difficult to say really try Liverpool or Manchester but probably London.
  • Fruit_and_Nut_Case
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    Can anybody help me on oct 24 i got my monthly statement in from Monument they had credit my account with payment break plan when i phone them up get my money they saying takes 8 weeks tell me different everytime i call them it now 11 weeks still wait get my monry back thanks

    I've tried to parse the OP:
    Can anybody help me? On Oct 24 I got my monthly statement in from monument. They had credited my account with payment break plan.

    When I phoned them up to get my money they said it takes 8 weeks. They tell me something different every time I call them.

    It is now 11 weeks and I'm still waiting to get my money back. Thanks.
    Assuming I've done it correctly I still don't get the part in red. Anyone else care to try?
    Are you for real? - Glass Half Empty??
    :coffee:
  • forgotmyname
    forgotmyname Posts: 32,575 Forumite
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    I thought it was the 3rd door on the left (top floor).

    They dont pay you on a payment break. They just dont want any money that month. But will charge you interest so it works for them.

    Its a way of getting more money off you and yet you think happy thoughts.
    Censorship Reigns Supreme in Troll City...

  • Sabbathdei
    Sabbathdei Posts: 294 Forumite
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    Yes it is, ring top bell.
    "Can't you have your ***** cut off ?" "It's not as simple as that, Nigel"
    :j
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