Natwest Bloodsuckers - Helpful Banking my A..e

grumbler

Personally, I wouldn't hesitate just to forge the signature in this case.

"I am seriously ill and can't use a phone to call you....
My husband helped me to notice the transactions that I have not authorised...
Please cancel the card for the time being and refund the fraudulent transactions and all related charges ..."

melb01

grumbler wrote: »

Personally, I wouldn't hesitate just to forge the signature in this case.

"I am seriously ill and can't use a phone to call you....
My husband helped me to notice the transactions that I have not authorised...
Please cancel the card for the time being and refund the fraudulent transactions and all related charges ..."

Noooooooooooo... Morally, that puts me in the same position as the thief. However, I am going to try a letter in my name, and request that the Helpful Bank operates the same as the genuinely helpful Dept of Work and Pensions ie a nominated bank employee comes to the house to confirm what I say. It's worth a try.

grumbler

melb01 wrote: »

Noooooooooooo... Morally, that puts me in the same position as the thief.

Absolutely not as you don't steal anything and don't benefit from this in any way. You are acting in your wife's best interests.
And who cares about moral anyway?

meer53

melb01 wrote: »

Noooooooooooo... Morally, that puts me in the same position as the thief. However, I am going to try a letter in my name, and request that the Helpful Bank operates the same as the genuinely helpful Dept of Work and Pensions ie a nominated bank employee comes to the house to confirm what I say. It's worth a try.

Don't hold your breath. Banks don't have nominated employees who make home visits.

I'd forge the signature.

stclair

melb01 wrote: »

Noooooooooooo... Morally, that puts me in the same position as the thief. However, I am going to try a letter in my name, and request that the Helpful Bank operates the same as the genuinely helpful Dept of Work and Pensions ie a nominated bank employee comes to the house to confirm what I say. It's worth a try.

Every organisation has their own policy clearly NatWest is different.

stclair

meer53 wrote: »

Don't hold your breath. Banks don't have nominated employees who make home visits.

I'd forge the signature.

If the bank does a home visit I'll give you my months wages. Lol

stclair

Email:

ross.mcewan@rbs.co.uk the new CEO.

See if one of the executive complaints handlers can give you any help or guidance given your circumstances.

However I'm sure they will re literate the fact you will either need a doctors letter, letter of authorisation or a POA.