Being charged higher than the 'Deal'....

wimmer

http://www.phones.co.uk/contract/samsung-galaxy-s4-black/vodafone-34-red-4g-ready-24/free-delivery/automatic-cashback?adnetwork=awc&source=webgains&siteid=22087&adnetwork=awc is a link for a deal that to me looks like £31.92 per month. Vodafone keep sending welcome letters stating it is £34 pm. Can anyone see what I am missing on this? I told Vodafone the 1st time they take £34 by direct debit I shall invoking the DD guarantee and claiming it is the wrong amount. Is this the best way to deal with it as Vodafone wont budge and phones.co.uk never answer their phone, but If the DD is taken by Vodafone then surely that is who I need to speak to?

grumbler

wimmer wrote: »

http://www.phones.co.uk/contract/samsung-galaxy-s4-black/vodafone-34-red-4g-ready-24/free-delivery/automatic-cashback?adnetwork=awc&source=webgains&siteid=22087&adnetwork=awc is a link for a deal that to me looks like £31.92 per month. Vodafone keep sending welcome letters stating it is £34 pm. Can anyone see what I am missing on this?

Just look at the deals below, e.g.

[STRIKE]was £31.00 pm[/STRIKE] £25.19 pm After Cash Back

Your deal is with £50 cashback too, and if you click 'Buy' on the next page it says "Line Rental £31.92 after redemption"
34-50/24=31.92

As simple as that.

Quentin

You have misunderstood the offer.

You pay £34/month for the contract for 24 months.

The phone company pay you £50 cashback, equivalent to a £2.08 reduction per month.