Parking Charge Advice Needed Please

4consumerrights

jcmusic wrote: »

Thanks for the advice guys. Still unsure how much success I'm gonna have appealing this though when I have no receipts of purchase either for the day I was there or for any previous times I shopped there unfortunately. What to do!!?? What legal grounds do I have to continue fighting this?

I'm beginning to despair here.

You have already been given plenty of sound advice on what you should be doing now - but to spell it out once more.

"Fighting" the parking charge can be a two pronged attack to getting the charge cancelled.

Firstly:
The landowner can authorise cancellation - and you have already been given the tools to achieve this. You should be finding out who the landowner and managing agents are for these retail site as well as complaining to the individual shops there (google).

Complain again to the head office of the shops concerned or known contacts as in coupons successful complaints thread.

Spending only £30 or so in a couple of shops, paying by cash even just browsing are legitimate reasons why you are invited by the landowner to be there!

Secondly:
The parking charge can be cancelled using the appeals system - Stroma gave you the exact sort of letter to write to the PPC (VCS) who will either cancel or issue a POPLA code, which is the second part and will - if you follow our advice get the charge cancelled - GPEOL/signage or lack of contract authority - all legal grounds.



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jcmusic

4consumerrights..... No need to despair my friend! I'm just trying to make sure I know exactly where I stand here and what is the best thing to do. I'm absolutely gonna fight this but I want to get it right. I really do appreciate everyone's help and I think I'm armed with enough info now to crack on with getting this nonsense dealt with. Shall keep you posted.

Coupon-mad

jcmusic wrote: »

Thanks for the advice guys. Still unsure how much success I'm gonna have appealing this though when I have no receipts of purchase either for the day I was there or for any previous times I shopped there unfortunately. What to do!!?? What legal grounds do I have to continue fighting this?

Gawd..did you miss the fact in the newbies thread that...drumroll...

WE HAVE 100% SUCCESS AT POPLA APPEAL STAGE!

This is as easy as pie and we do this every day. Read the NEWBIES thread and post any questions here.

jcmusic

Thanks Coupon-mad... really appreciate the support.

jcmusic

Hey guys. Just to let you know, I went to TK Maxx today with my parking charge letter from Vehicle Control Services. They wanted to see receipts from me which I didn't have as they had been thrown away. Luckily my girlfriend who was with me had some recent receipts from a different Tk Maxx store which the manger was happy with. He phone the parking company and the ticket was cancelled.

A good result but a bit of a shame that they are only prepared to do this if you have proof of purchase. Anyhow, I'm happy to get the ticket cancelled and hope this information may benefit someone else.

Many thanks for everyone's help with this matter.

4consumerrights

jcmusic - good news for you!

Have you got this in writing by TXMaxx?
This will need to be confirmed in writing by VCS - so chase it up if you don't hear shortly.

Umkomaas

jcmusic wrote: »

Hey guys. Just to let you know, I went to TK Maxx today with my parking charge letter from Vehicle Control Services. They wanted to see receipts from me which I didn't have as they had been thrown away. Luckily my girlfriend who was with me had some recent receipts from a different Tk Maxx store which the manger was happy with. He phone the parking company and the ticket was cancelled.

A good result but a bit of a shame that they are only prepared to do this if you have proof of purchase. Anyhow, I'm happy to get the ticket cancelled and hope this information may benefit someone else.

Many thanks for everyone's help with this matter.

Well done! There you go, Coupon-mad's 'NEWBIES - Read this first' sticky strikes again.

This really is gold dust; something many would pay legal eagles hundreds to guarantee the success this sticky advisory gives newbies - and it's all gratis, free, para nada, pour rien.

Super resource.

android26

jcmusic wrote: »

A good result but a bit of a shame that they are only prepared to do this if you have proof of purchase.

Well done, great result!

It really gets on my tits that there seem to be get out clauses with retailers that never get mentioned.

If there were signs saying something along the lines of not to worry if you overstay and get a pcn, just contact a retailer and get it cancelled, how keen would the parking parasites be to set up their quasi legitimate business in these car parks?

And since when has browsing and price comparing been deemed illegitimate when it comes to the parking scam scandal?

Coupon-mad

Nicely done and good that you had other TKMaxx receipts showing yourselves to be regular customers anyway! I have added your success to the forum sticky here so newbies can see it all the time:

https://forums.moneysavingexpert.com/discussion/4766249

Your thread is the 3rd link from the bottom of all the ones in post #2. Another one bites the dust!