📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Template for finding out if I had PPI?

Options
Hi all,
I've been trying to find a template letter but haven't been successful. Basically I have no idea if I had PPI on a variety of different mortgages/ loans / credit cards etc. and I haven't been great at keeping paperwork until recently.

I have done a free Experian report and now have a list of previous accounts, and addresses to write to, but no idea what to say. All I can find on the main MSE site is a suggestion to either call them or get in touch via mail. I'd like to mail, as I tend to get flustered easily on the phone! But I could do with a template letter if anyone has one please. Do I simply need to ask them 'did I have PPI on this loan/cc' ? And are they obliged to tell me?
Huge thanks in advance if you can help

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Montster1 wrote: »
    Do I simply need to ask them 'did I have PPI on this loan/cc' ? And are they obliged to tell me?
    Yes, often the simplest solutions are the best. It's possible, depending on the age of the finance, that the institutions concerned may no longer have records but otherwise they should respond to your requests.
    Remember, though, that it's not enough simply to have PPI. In order for it to be refunded it has to have been mis-sold to you. In your case, it's difficult to see how you can have any valid complaint reasons as you don't even know if you had any PPI.

    It's a myth fostered by claims companies that Banks randomly applied PPI without the knowledge and permission of customers..
  • dunstonh
    dunstonh Posts: 119,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Basically I have no idea if I had PPI on a variety of different mortgages/ loans / credit cards etc. and I haven't been great at keeping paperwork until recently.

    Mortgages are easy. In most cases, they are standalone direct debits. That is also one of the reasons why most mortgage PPI complaints fail.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.