Any advice to cancel or freeze bt home and broadband as moving back to parents?

MRDOLLAR

Hi there hoping you can help?
Myself and partner will be moving back to parents as saving for mortgage.
We currently have bt vision and home phone and we have had the contract since April 2013.
My parents have bt vision anyway so can't move it I guess so looks like a cancellation or if possible a freeze for min of 6 months.
We will have bt when we buy a property I'm sure.
I have heard that bt charge a lot to cancel so was just seeing if anyone had any advice ?
Hope you can help.

Quentin

If by "freeze" you mean stop paying for 6 months then resume then no chance.

You either cancel (and face early termination charges) or move the service.

(Shame you didn't act when they announced the price increases - everyone got a "free" get out of BT for 10 days after the increase was notified and could cancel without charges, but it may be too late now.)

macman

You won't be able to 'freeze' the account. The charges are based on £x per month for each service (phone, broadband, TV) x the remaining months left on the minimum terms for each service. The rates are posted on the BT website
There is no other advice anyone can give you; if you want to break the contract then you will be charged the ETC.

OldGreyFox

Your normally be subject to these charges http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentFooterPopup.jsp?pagecontentfooter_popupid=26746&s_cid=con_FURL_termcharges

MillicentBystander

One of the perils of committing oneself to long term telecoms contracts. Circumstances change. And it's not like BT give you great value prices in return for the long term commitment, is it?

I'm afraid you have no chance of not paying for this breaking of the contract. Even a poster as informed as Quentin had to go through the CEO's office to be allowed to leave penalty free under the terms of the recent price increase (even though it was a written agreement). Even the official rep on here was posting mis-information. Awful company.