Another Santander boo boo

10p unauthorised overdraft charge applied to current account.

I am always in credit - have never dipped below £0.01.

Email reply today to my complaint - "I don't know why it happened, but I've removed the charge" is the response.

Asked them to ensure no adverse effect on my credit file too.

Feels like quite a basic thing which really shouldn't happen.

Be warned!
Who made hogs and dogs and frogs?

Comments

This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 341.7K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.1K Spending & Discounts
  • 233.8K Work, Benefits & Business
  • 606K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards