Another Santander boo boo

10p unauthorised overdraft charge applied to current account.

I am always in credit - have never dipped below £0.01.

Email reply today to my complaint - "I don't know why it happened, but I've removed the charge" is the response.

Asked them to ensure no adverse effect on my credit file too.

Feels like quite a basic thing which really shouldn't happen.

Be warned!
Who made hogs and dogs and frogs?


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