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Do I have to pay for professional carpet cleaning (complications)

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  • I have 3 different systems, wet, low and very low moisture depending on the carpet type! I always look at a job first.
  • TBagpuss
    TBagpuss Posts: 11,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You may want to take pictures when you've finished cleaning, just in case there is any dispute...
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • I just thought I'd post the outcome in case it's of any interest to anyone.

    I explained on checkout that I would challenge the deduction on the grounds that there was nothing in the contract to state that it was necessary.

    Didn't hear any further comment since then, but they've just repayed the full amount without deductions.

    Thanks for all the helpful replies :)
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