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Help With British Gas PLEASE!!

FeelHardDoneBy · 2013-12-30 19:45:46

Hi all - This is my first post here and I hope to get as much advise as possible please!! I bought a property in 2003, moved in and called all the relevant utility companies to set up new accounts like you would. One of them being British Gas. I calls them for a gas account only. The next day I realised there is actually…

Comments

Caz3121 Posts: 15,906 Forumite

1 January 2014 at 1:16PM edited 1 January 2014 at 1:27PM

melj16 wrote: »

Send an email to the chief executive Ian Livingston, and someone will contact you within 24 hours. The same happened to me, it was resolved and I was compensated but most importantly it was sparred quickly. I imagine writing a letter to complaints department will not be the quickest!

Good luck

Ian Livingston is the ex-CEO of BT
I believe British Gas Managing Director is Chris Weston

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