Was sold two same-footed shoes, refused an exchange or refund

Amoku

unholyangel wrote: »

A witness can be enough but that's not to say it will be enough. Small claims goes on the balance of probabilities. It would be up to the judge on the day as to whether the eyewitness account amounts to proof of purchase on that balance.

And the guardian is correct. They cannot demand a receipt. But they can demand proof of purchase.

Exactly, which is why I thought that they would have records on their system for each item sold.. And that it would show up if they checked the barcode..

I guess I'm wrong.

westy22

Give the shop your telephone number and ask them to ring you when the guy with 2 left feet comes in complaining

McKneff

Go into the shop with 2 right shoes on if you can, try another pair on and then put two shoes back in the box, Walk out with a left and right shoe on...... Devious but I cant see why it wont work
.

Amoku

McKneff wrote: »

Go into the shop with 2 right shoes on if you can, try another pair on and then put two shoes back in the box, Walk out with a left and right shoe on...... Devious but I cant see why it wont work
.

Not into that sort of stuff, although I did think about buying a new pair, and taking the old back with the receipt for the new pair. Would rather it not come to that.

OlliesDad

McKneff wrote: »

Go into the shop with 2 right shoes on if you can, try another pair on and then put two shoes back in the box, Walk out with a left and right shoe on...... Devious but I cant see why it wont work
.

The display shoes are only the right shoe (unless it was one of the cheaper pairs where they are boxed but then I think they are tagged). When they get the pair from the stockroom to try on the staff member normally stays with them.

WTFH

Amoku wrote: »

Exactly, which is why I thought that they would have records on their system for each item sold.. And that it would show up if they checked the barcode..

I guess I'm wrong.

The barcode will be unique to that brand, model and size of shoe, it will not point to one specific pair. If they sold 10 pairs in one particular month, they have no way of checking based on the barcode who bought which pair.

themull1

Amoku wrote: »

Not into that sort of stuff, although I did think about buying a new pair, and taking the old back with the receipt for the new pair. Would rather it not come to that.

I would do that.!

mountainofdebt

themull1 wrote: »

I would do that.!

I wouldn't.

A quick scan of this board will tell you that its neigh on impossible to get a refund from SD even when you have truth and justice on your side:rotfl::rotfl: