Washing machine faulty after six days. Refund?

whitegoods_engineer

shaun_from_Africa wrote: »

Have you had a good look around the washing machine, especially at the power lead and the socket/spur where it is connected?
(make sure that the power is off at your consumer board before doing this).

It's possible that the lead was damaged on installation or the washer is sitting on the cable, or maybe some water has managed to leak onto the socket.

It's unlikely, but it would better finding this before the engineer arrived.

Good point. I've been to that many times. Inlet hose loose and dripping on the floor where an extension lead is.

whitegoods_engineer

Wonder how op got on? Was it an installation issue or was it faulty?

Spam38

Hi there. Sorry for the late reply. I've been working today. The engineer luckily came just before I left this morning. He did some tests and has confirmed it was faulty. He said it was the motor that had gone. So just trying to get Argos to arrange a date to collect but their office closed before I got home. Typical. Thank you for all your help on this.