Really £25 to have a single fence panel delivered from Wickes?

ferry

I may have read their website wrong but I just need a single 6ft x 6ft fence panel delivered at their convenience but it seems its going to cost me £25 as its classed as big & bulky?
The checkout service states a standard delivery charge of £5.95 but I can only check out if I use the big & bulky delivery option?

Oddly enough I only live a couple of mile from their store assuming thats where its picked from?

Am I being penalised for not being a tradesman with a van?:(

Thanks as usual

powerful_Rogue

ferry wrote: »

I may have read their website wrong but I just need a single 6ft x 6ft fence panel delivered at their convenience but it seems its going to cost me £25 as its classed as big & bulky?
The checkout service states a standard delivery charge of £5.95 but I can only check out if I use the big & bulky delivery option?

Oddly enough I only live a couple of mile from their store assuming thats where its picked from?

Am I being penalised for not being a tradesman with a van?:(

Thanks as usual

Im guessing you cant collect the item yourself because the fence panel is "Big & Bulky"!

Your not being penalised, there just charging you what it costs to deliver a big and bulky item. Why not hire a van for an hour?

olias

Get one from somewhere else! Plenty of builders merchants offer free delivery. I've just had a look at b and q and they are only £5

Olias

shaun_from_Africa

There is a £25 delivery charge for all "big and bulky" orders below £300 in value, so whether you order 1 panel or 10 panels, the delivery charge is the same.
They would probably use the same delivery vehicle irrespective of the number of panels, hence the delivery charge being the same, and with current health and safety regulations in the UK, they may well have to pay for 2 staff for the big and bulky deliveries.

Owain_Moneysaver

Yes.

They wanted to charge me £25 to deliver one 5 kg bag of plaster.

So I got two sent from TLC Direct by courier.

ferry

Owain_Moneysaver wrote: »

Yes.

They wanted to charge me £25 to deliver one 5 kg bag of plaster.

So I got two sent from TLC by courier.

Apologies,what's TLC ?

societys_child

Owain_Moneysaver wrote: »

Yes.

They wanted to charge me £25 to deliver one 5 kg bag of plaster.

So I got two sent from TLC Direct by courier.

ferry wrote: »

Apologies,what's TLC ?

Click "TLC Direct" in post #5 (or the above quote) and all will be revealed . . .;)

cattie

I know when I recently ordered tiles from Wickes & queried the high delivery charge, I was told that the rate was charged in relation to the closest store/depot the actual item would be coming from.

In my case I was told there was not enough stock to supply me from that particular store, so it had to come from one a few miles away that held larger stocks.