18 digit Royal Mail tracking number?

I am awaiting an item that was supposedly posted using Royal Mail parcels and have not received it.

I have been sent a Royal Mail tracking number which is 18 digits long and Royal Mail's website does not recognise it saying it is the wrong length and the sender is not replying to email messages.

I should have received the parcel before Christmas.

Has the seller sent me the correct number but not the correct courier?

Who uses 18 digit tracking numbers?

Comments

  • Try it here:
    http://www.ups.com/?Site=Corporate&cookie=gb_en_home&setCookie=yes

    USP tracking numbers are often 18+ characters long.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RMs system is always 2 letters,9 numbers and the 2 letter country code
  • Avoriaz
    Avoriaz Posts: 39,110 Forumite
    drobe wrote: »
    I am awaiting an item that was supposedly posted using Royal Mail parcels and have not received it.

    I have been sent a Royal Mail tracking number which is 18 digits long and Royal Mail's website does not recognise it saying it is the wrong length and the sender is not replying to email messages.

    I should have received the parcel before Christmas.

    Has the seller sent me the correct number but not the correct courier?

    Who uses 18 digit tracking numbers?
    Possibly because it is a holiday period.

    Is it a private or a business seller?

    If it doesn't arrive on Monday start an INR claim. That might focus the sellers mind on his responsibilities.
  • martindow
    martindow Posts: 10,543 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try just posting it into Google. They recognise RM, UPS, Fedex, etc tracking numbers and give you a link to the appropriate company's tracking page.
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