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Argos hp messed up my laptop

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I bought a laptop from Argos and in hp site it shows it was purchased year ago. I think Argos sold me an second hand item.

It created some confusion and i didn't send my laptop to the repair while it was under warranty. I thought mine was expired now i've a found a receipt but missed a year.

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I bought a laptop from Argos and in hp site it shows it was purchased year ago. I think Argos sold me an second hand item.

    It created some confusion and i didn't send my laptop to the repair while it was under warranty. I thought mine was expired now i've a found a receipt but missed a year.

    Are there parts of this post missing?
  • Few issues, dvd drive is not working/too much heat/getting error message fan cooling system failure/display monitor is not tight enough when i move it goes backward/task bar left button click is wobbling.
  • Slowhand
    Slowhand Posts: 1,073 Forumite
    custardy wrote: »
    Are there parts of this post missing?

    No, it's how the OP normally posts.
  • forgotmyname
    forgotmyname Posts: 32,922 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You mean it was made a year ago. Not sold a year ago.

    Or you bought it over a year ago but you forgot.
    Censorship Reigns Supreme in Troll City...

  • So how far out of warranty are you?
  • nearlyrich
    nearlyrich Posts: 13,698 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Hung up my suit!
    The warranty clock starts ticking the day that the kit is bought from the retailer, most people don't bother to register their purchase and then get their knickers in a twist when the warranty help desk only has the date it left the factory as an indication of how old it is. If anyone buys a product with a warranty they should register it and keep a copy of the proof of purchase most vendors will accept this as proof of warranty.
    Free impartial debt advice from: National Debtline or Stepchange[/CENTER]
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