Factory Reset Dell 1545

tarajayne

I am trying to factory reset my daughters laptop but although I can get into the F8 screen when I go into repair it won't take the passwords at all. Keeps saying it is wrong. I also tried the F11 and Ctrl on boot up but must be doing it wrong as it doesn't work, any other ideas please? Trying to avoid having to buy another as it went wrong Xmas Day evening, typical.

2010

You don`t say what your OS is.


http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=gen&docid=DSN_336966

tarajayne

Sorry, it's Vista, thanks

tarajayne

Seems I don't know the Bios password

2010

tarajayne wrote: »

Seems I don't know the Bios password

http://www.technibble.com/how-to-bypass-or-remove-a-bios-password/

System

Don't bother with the remove battery method. This hasn't worked on Dell laptops for quite a few years.

tarajayne

Thanks, seems Dell support on Monday if they are open may be my only option.

Esqui

Have you tried pressing enter without putting in a password? In the recovery screen, it will ask for a user password, but if you don't have a password, just carry on without putting one in.

tarajayne

Esqui wrote: »

Have you tried pressing enter without putting in a password? In the recovery screen, it will ask for a user password, but if you don't have a password, just carry on without putting one in.

Face palm.......

2010

http://www.dell.com/support/Contents/uk/en/ukbsdt1/category/Contact-Information/Technical-Support


Have a look at this and if you need to contact them there may be a cheaper way than their 0844 number.


Online tech chat, email etc.

stecast

Dell will charge big money to remove the BIOS password


http://www.badcaps.net/forum/showthread.php?t=26981


read through the posts, or try here


http://laptoplabclt.blogspot.in/2011/12/laptops-bios-passwords.html