We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

NatWest Advantage Gold Travel Insurance

Options
Received a letter yesterday to say that NatWest are changing their Advantage Gold Travel Insurance provider to an American company. This means that it cannot be used in some countries including Cuba which I visit once or twice a year.

This is very annoying as I also like the benefits of breakdown insurance, mobile insurance and extended warranties that this NatWest account offers (I recently had an 18 month old TV screen replaced through the extended warranty scheme), but I can't find a comparable bank account with anyone else. Can anyone suggest a good current account with similar benefits?

Comments

  • Nationwide Flex Plus springs to mind.
  • Yes I looked at the Nationwide Flex Plus, it looks perfect but nowhere on the website does it tell you whether you can use other cash machines. Can you use their cards in any machine?
  • Voyager2002
    Voyager2002 Posts: 16,252 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Firstly, write to NatWest to complain. Ask them to make arrangements so that you can continue to enjoy the facility they offer. Also, since NatWest is owned by the government, drop your MP a note.

    Secondly, I can confirm that Nationwide cards work more or less everywhere, so long as you have the visa debit card rather than the simple cash card. Visa cards work in cash machines in Cuba (so long as they are not issued by a US-based bank): you can use Mastercard to withdraw cash in Cuba, but only if you go inside the bank or Cadeca. The service charge for getting cash there is lower if you go inside than if you use a machine. I have just come back; used my Metrobank Mastercard everywhere, and I think that after all charges I ended up getting more CUC for each pound that way than I would have done exchanging pound notes or getting money by any other means.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Firstly, write to NatWest to complain. Ask them to make arrangements so that you can continue to enjoy the facility they offer. Also, since NatWest is owned by the government, drop your MP a note.
    Do you think this will work?

    Really?
  • Thanks Voyager2002, FlexPlus sounds like the way to go then. I was thinking of leaving NatWest anyway, it was only the insurance benefits that prevented me, so they have made my mind up for me.
  • opinions4u wrote: »
    Do you think this will work?

    Really?

    Agree. You must be completely deluded if you think a bank will run a special non subsidised situation just for one customer!
    drop your MP a note.

    Oh thanks for wasting even more tax payers money!!!
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    Firstly, write to NatWest to complain. Ask them to make arrangements so that you can continue to enjoy the facility they offer. Also, since NatWest is owned by the government, drop your MP a note.

    Secondly, I can confirm that Nationwide cards work more or less everywhere, so long as you have the visa debit card rather than the simple cash card. Visa cards work in cash machines in Cuba (so long as they are not issued by a US-based bank): you can use Mastercard to withdraw cash in Cuba, but only if you go inside the bank or Cadeca. The service charge for getting cash there is lower if you go inside than if you use a machine. I have just come back; used my Metrobank Mastercard everywhere, and I think that after all charges I ended up getting more CUC for each pound that way than I would have done exchanging pound notes or getting money by any other means.

    That'd be a waste or not one, but two stamps.
  • Steady on people! The advice regarding writing to NatWest etc may have been a bit optimistic but Voyager2002 was the only person to come back with some constructive comments on using Nationwide cards, so many thanks for that :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.