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Cannot connect tablet PC to wifi

I have a Advent Vega 10.1 tablet PC, but cannot connect it to my home wifi.

Click on wifi icon, several options to choose from, my router "Netgear" is listed at the top, when I click on it, message signal is good, but wifi doesn't seem to connect, I've rebooted the router but still cannot connect, any advise please?
I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you

Comments

  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Do other wireless devices connect OK?
    What security is on the Wifi?
    Try it initially without any security then assuming that connects, tighten it up a bit and see if you can still connect.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

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  • Thanks for your reply
    victor2 wrote: »
    Do other wireless devices connect OK?.
    How can I find out?
    victor2 wrote: »
    What security is on the Wifi?.
    No idea, this tablet comes with no instructions :o
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • Deru
    Deru Posts: 640 Forumite
    Part of the Furniture 500 Posts Name Dropper
    > How can I find out?

    Try connecting your phone or Laptop to the wireless.

    > No idea, this tablet comes with no instructions

    This is a setting in your router. If it was pre-set up, I assume WPA.


    Here's what you can try to resolve this... Restart your router, then try again. If not, restart your tablet also.
  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    If the tablet is your only wireless device and the Wifi hasn't been used before, then you need to get into the router configuration, not the tablet.
    You presumably have a computer connected by cable to the router? Through that you need to get into the router configuration, which is usually done through a browser, and may require a password. There could be details written on the router including an address like 192.168.0.1, which you enter into the browser address line.
    You may even find a default Wireless password written on the router, which is all your tablet would need.
    If you can post the router model, somebody may have more specific advise for you.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • viv0147
    viv0147 Posts: 1,713 Forumite
    Part of the Furniture 1,000 Posts Photogenic I've been Money Tipped!
    can I suggest YouTube for the instructions just type your problem in and there will be a solution and that applies for anything
    Low Carb High Fat is the way forward I lost 80 lbs

    Since first using Martins I have saved thousands
  • Still struggeling :o:o

    Settings > wireless & networks > wifi > scanning / obtaining IP address


    Wifi networks > Netgear001 > disabled. Secured with WEP
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • flashg67
    flashg67 Posts: 4,158 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My tablet won't connect to my wi-fi if the router is set above channel 10 for some reason. You could try changing your router channel in its settings, if you know how to access them?
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    Still struggeling :o:o

    Settings > wireless & networks > wifi > scanning / obtaining IP address


    Wifi networks > Netgear001 > disabled. Secured with WEP

    Change the security on the router to WPA, set a network key, and make usre the access point is set to on. Then when you try to connect the tablet should ask you for the access key, and connect once you have typed it in.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    East set up remove security on router reboot phone and try to connect if it works then go back and setup security .
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